Deposit Documentation Supervisor

As a Deposit Documentation Supervisor you will lead and oversee all aspects of our Deposit Documentation Department. This role is pivotal in designing and establishing procedures, controls, policies, and reporting mechanisms. Your expertise in banking regulations, compliance, and policy specifications, including IRA and HSA regulations and IRS guidelines, will be crucial. You will manage multiple tasks, meet strict deadlines, and ensure all service level agreements are consistently achieved.

What You’ll Do:

• Oversee Department Functions: Manage all functions and workflows within the Deposit Documentation Department, including account setup, styling, and documentation for new and updated deposit accounts.
• Documentation Review: Examine various documentation to ensure account styling supports the account being opened.
• Staff Development: Ensure proper training, conduct one-on-one meetings, and manage talent and succession planning.
• Employee Motivation: Regularly motivate and coach personnel to meet or exceed operational and productivity standards.
• Collaboration: Maintain strong relationships with internal and external teams to solve and research problems.
• Process Improvement: Recommend and implement changes to streamline processes and reduce expenses or losses.
• Procedure Maintenance: Create and maintain clear departmental procedures and review branch operational procedures for accuracy.
• Internal Audits: Perform random internal audits to ensure accuracy and timeliness.
• Compliance: Ensure compliance with policies and procedures, interacting with management, legal, and compliance teams.
• Reporting: Complete proper department reporting for upper management.
• Risk Management: Identify and mitigate department risks.
• Backup Support: Serve as a backup to staff and management in the Deposit Documentation Department.
• Merger and Acquisition Support: Assist with the merger and acquisition process related to Deposit Operations.
• Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training.

What We’re Looking For:

Experience:

• 4-6 years of bank or bank operations experience preferred.
• 2-4 years in a job-related role as an individual contributor.
• CSR experience and knowledge of Fiserv systems preferred.

Education:

• 2-4 Year College Degree desired or a combination of education and work-related experience.

Required Skills:

• In-depth knowledge of state and federal banking regulations, including bank policies and procedures.
• Understanding of IRA and HSA regulations and IRS tax implications.
• Expertise in CIP regulations and state documentation requirements for GA, NC, SC, TN, FL, and AL.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word) and general office equipment.
• Ability to manage multiple tasks and meet strict deadlines in a time-sensitive environment.
• Strong leadership skills to supervise a team and remain neutral in conflicts.
• Exceptional judgment and ability to balance risk and service.
• Superior change management and organizational skills.
• Excellent communication and technical skills.
• Responsible for staffing, evaluating personnel performance, and hosting staff meetings.
• Flexible to work overtime and weekends as required.

Preferred Skills:

• Experience with CSR and Fiserv systems.
• Knowledge of state documentation requirements for GA, NC, SC, TN, FL, and AL.

Supervisory Responsibility:

This position manages employees and is responsible for their coaching, development, and performance management.

Work Environment:

• Location: Blairsville, GA Operations

Position Type:

• Full-Time: Requires schedule flexibility to work evenings and weekends as needed.

Travel:

• Up to 5% Travel: Travel required for training purposes.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.