What are the responsibilities and job description for the Head Teller position at UNITED COMMUNITY BANK?
Head Teller
United Community is seeking a Head Teller to join our team. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role
What You’ll Do:
- Manage the daily operations of the teller line, including processing transactions and balancing the vault
- Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures
- Assist customers with account inquiries, deposits, withdrawals, and other transactions
- Identify opportunities to cross-sell bank products and services to customers
- Ensure that all teller transactions are processed accurately and efficiently
Requirements for Success:
- 3 years of previous banking or cash handling experience in teller related function, including formal teller training
- Strong attention to detail and ability to multitask
- Excellent verbal and written interpersonal communication skills
- Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Conditions of Employment:
- Must be able to pass a criminal background & credit check
- This is a full-time, non-remote position
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
