Demo

Mobile Crisis Case Manager

United Community & Family Services Inc
Norwich, CT Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/26/2025

Description

UCFS is hiring! We are seeking a full-time (40hr) Mobile Crisis Case Manager. This position is responsible for serving as an advocate and liaison on behalf of children and families during their episode of care with Mobile Crisis Intervention Services. Furthermore, this position is expected to provide a personable and helpful contact for families either telephonically or in person to assist in referrals and coordination of treatment.


  • Support clinical staff by attending crisis evaluations, assessing for case management needs of the family and completing necessary program documentation.
  • Provide advocacy services for children and their families to help stabilize and navigate current Mobile Crisis episode of care.
  • Facilitate appropriate case management referrals for the family.
  • Maintain documentation standards for all records required by agency licensees and payer sources such as DCF, DMHAS, CT-BHP, and Medicaid within a timely fashion.
  • Participate in supervision and maintain open lines of communication with supervisor and support staff, and coordinate treatment with psychiatrists.
  • Coordinate services with relevant providers involved in a given case within and outside of UCFS (e.g. school personnel, parents, police departments, DCF, courts, etc.) and support continued collaboration with other providers.

 

Why UCFS?

At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more.  

Requirements

  • Bachelor degree in Human Services (BA or BS)
  • A valid divers license is required
  • Reliable transportation for on the job travel
  • CPR certification within 4 weeks of date of hire

 UCFS offers a comprehensive benefits package including: 

  • Competitive salaries
  • Generous paid time off including 3 weeks' vacation, 4 floating holidays, paid company holidays and 10 sick days each year
  • Medical, dental and vision insurance
  • 401(k) plan with 6% employer contribution
  • Paid life and disability insurance

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.   

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