What are the responsibilities and job description for the Compliance Officer (Attorney or CRCM) position at United Consumer Financial Services?
SUMMARY
Responsibility for consumer finance compliance in the U.S. and Puerto Rico. Develops compliance strategies to maintain an ongoing culture of compliance within the organization. Advises business on compliance risks and steers business initiatives to maintain compliance from onset to conclusion. Establishes compliance standards and directs the implementation of correlated strategies to ensure effectiveness. Assists with the development and maintenance of the Compliance Management System to ensure it is effective and efficient in identifying, preventing, detecting, and correcting noncompliance with applicable laws and regulations.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Compliance Management System (CMS)
o Develop, review and update components of the CMS to ensure compliance with applicable laws and regulations
o Manage regulatory environment to ensure ongoing compliance with existing and upcoming regulations
o Develop and oversee implementation of compliance strategy changes during instances of noncompliance
o Conduct effective risk assessments
o Develop and oversee CMS continuous monitoring activities and actively manage external compliance consultants
o Propose operational strategies to respond to regulatory changes and oversee implementation of the same
o Partner with stakeholders to successfully introduce new lines of business
o Develop, review and update all consumer, merchant, and business agreements; consumer disclosures and notices; advertising documents; and other documents to ensure compliance with applicable laws and regulations
o Develop, review and update all policies, procedures, systems and processes to ensure compliance with applicable laws and regulations
o Review and update sales and marketing programs and financial products to ensure compliance with applicable laws and regulations
o Responsible for compliance training program
o Coordinate training updates and make as-needed changes to ensure sufficiency of training
o Steer selection and assessment process for new trainings
o Evaluate effectiveness of compliance training program
o Assist with committee requirements and meetings
o Assist with complaint investigations (e.g., AG, Dept of Financial institutions, BBB, Media, etc.) and responses
SKILLS & ABILITIES
MINIMUM QUALIFICATIONS
WORKING CONDITIONS