What are the responsibilities and job description for the Scale Operator / Administrative Assistant position at UNITED COOPERATIVE?
Job Details
Job Location: Boscobel Grain - Boscobel, WI
Position Type: Full Time
Salary Range: Undisclosed
Job Shift: Day
Description
Position Summary: Responsible for professional customer service, billing, and administrative duties as it relates to the customers of the locations business lines of grain.
Duties & Responsibilities:
- Greets customers and establishes a helpful friendly atmosphere.
- Continually arranges or cleans to assure a positive image to the customer.
- Monitor vendors in the proper delivery of their product as authorized.
- May originate or prepare correspondence or emails as directed.
- Manage inbound and outbound grain shipments for customers coming across the truck scale.
- Ability to grade grain and identity foreign materials (will train).
- Record test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
- Coordination of delivery numbers, daily inputs, and verification of accuracy.
- Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding elevator hours and ticket information.
- Assist Location Manager and office staff with filing, reporting, tidiness of scale operation area and other duties as time allows.
- Processes invoices to include matching the bill of lading with the proper weight and verification with the purchase order.
- Receives credit requests from customers and forwards these to the supervisor.
- May prepare contracts in accordance with customer agreements and submits for approval and signatures.
- Inputs business activities using the Agvantage software system and works with corporate personnel to assure completeness and accuracy of data input.
- Communicates with customers and relays pertinent information to the appropriate personnel.
- Other duties as assigned.
Qualifications:
- High school GED and 1-3 years job related experience.
- Excellent customer service skills required.
- Bookkeeping,10-Key Calculator, Microsoft Office, and Agvantage experience preferred.
- A successful candidate will have strong math, communication, sales, and organizational experience.
Working Conditions & Physical Requirements:
- Perform duties in a professional office setting.
- Ability to sit for long periods of time.
- Ability to stoop, bend, and reach on occasion.
