Full Time, MUST BE AVAILABLE TO WORK MOST WEEKENDS
All potential candidates should read through the following details of this job with care before making an application.
From Tuesday-Sunday
45,000-$50,000
Associates degree preferred and managerial experience
Must have a professional appearance
Overall, Park Operations
- Monitoring and maintaining park procedures to ensure a safe, family-friendly environment
Daily Park Open / Closing
Ensuring all opening / closing procedures are being followed by supervisors and employeesMust close the park a minimum of 2x per weekEnsuring customer satisfaction to all customers
Ensuring that all procedures are followed by staff to provide safety and the best possible customer experienceModel and encourage friendly, fun, courteous attitude and behavior among employees.Cash Control
Responsible for cash overages and shortagesSetting and follow up with policies and procedures for overages / shortagesBalance POS at beginning and end of each shiftHandling credit card disputesArcade Reporting
Oversee tracking of ticket / prize payouts on Redemption / Merchandising GamesWork with office assistant to complete Weekly reporting of sales / payouts / ROI for all games and attractions.Inventory Control
Food & BeverageSuppliesOverseeing Maintenance
Creating, updating, and completing project listsMaintaining, updating and completing daily / weekly tasksEvaluating completion of maintenance, tasks, and projectsFood & Beverage
Overall operations for food & beverageInventory and ordering for food & beverage productsMaintaining a current menu of profitable, relevant and simple itemsOrganization and cleanliness of kitchen and storage areasMaintaining and updating POS system for all menu itemsSemi-annual cost analysis of all items on the menuVendor Contracts
Oversee all outside vendor contractsEvaluate all vendor contracts on an annual basis (or semi-annual if necessary)Customer Relation
Handling all customer complaints in a timely and efficient manner.Communicating all complaints to owners within 12 hours of complaintEmployee Scheduling
Evaluate and oversee employee schedulingAnalyze customer traffic (for days of the week) and shifts to determine the number of employees needed for each station and shift. Adjust schedule accordingly.Oversee scheduling and organization of parties and events, making sure that Rangers and staff are properly scheduled and prepared along with necessary supplies and food.Oversee manager schedules to ensure proper coverage of the park.Kitchen Training
Maintaining current training program for all kitchen and snack bar employees including paperwork requiredMaintaining health department codes, procedures, and requirementsAssuring all staff know how to operate, clean, and maintain kitchen and snack bar equipmentEmployee Training
Assisting the Owner / Leaders in the following areasOngoing training and audits for current employees and managersMaintaining consistent and effective communication with employees regarding operational itemsCommunicate expectations effectivelyResponsible for maintaining and implementing a current training program for all inside and outside employees including all paperwork required.Assist in first aid and safety training.Maintaining all operational checklists to ensure that they are accurate and up to dateEmployee Evaluations
Monitoring and giving feedback to managers, shift leaders and employees concerning their performanceCommunicate praise and / or concern for individual employees to owners.Evaluating all shift leaders and hourly managers’ work performance on a recurring basisYear-Round Employees – Monthly basisSeasonal Employees – Monthly basisAssuring all disciplinary procedures are followed for all employeesProviding owners with up-to-date employee information for evaluationsEmployee Hiring
Monitoring and keeping applications currentAssist in contacting applicants and conducting phone interviews.Assist in screening applicants by personally accepting applications or conducting face-to-face interviews to determine eligibility.Inform owners of eligible applications.Monitor and update all Media Outlets
Phone messaging.Update and maintain phone automated phone messages to help promote events and different areas of the park.Maintaining the phone message system to ensure that all information is accurate.Answering the phone if office assistant is unavailable. Ability to communicate information effectively; take notes and deliver messagesTV Monitor Slides
Update and maintain all monitor slides to be sure information is relevant and current.Ability to accept instruction and correction and apply the information to daily operations and responsibilitiesCurrent Projects
Assist in developing cleaning and maintenance checklists.Develop orientation programDevelop staff training programsMust :
Ability to accept and complete extra requests and tasks given by owners.
Ability to take on more responsibility as jobs develop.
Master and apply "Essential Responsibilities and Competencies" on a daily basis.
J-18808-Ljbffr
Salary : $45,000 - $50,000
