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Food Service Team Supervisor (Apply in minutes)

United Dairy Farmers
Cincinnati, OH Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/10/2025

The Food & Beverage Lead maintains responsibility for the execution of a safe,

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

clean and stocked foodservice area of a United Dairy Farmers store. This

includes knowledge of foodservice programs, product offering, equipment and

standard operating procedures, as well as the ability to assist other

associates in the store with proper knowledge in order to grow foodservice

sales.

In addition to the Food Lead responsibilities, the incumbent is also

responsible for providing outstanding service to every Guest by following the

five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served,

Respected, Fulfilled), both personally and, in the absence of a higher-level

manager, through other associates on duty during his or her shift. The food

lead follows company policy to ensure the safe and efficient operation of the

store as well as carrying out his or her job in an honest and ethical manner,

complying with all laws and regulations, and all company policies and

requirements. Food Leads must be legally qualified under applicable state laws

to conduct all sales transactions including alcohol and tobacco sales.

  • Essential Functions – Food Lead
  • Turn on Roller Grill, stock per Production Guide, ensure all products

correctly dated and food safe

  • Prepares fresh condiments for use utilizing correct foodservice dating
  • procedures

  • Turn on HTG Oven & HTG Warmer, prepare sandwiches per Production Guide &
  • SOPs, and place on warmer ensuring correct expiration times on all products

  • Maintains temperature logs for all foodservice areas, including Dipside
  • Maintains product availability for prepared food areas Monday-Friday,
  • 5AM-12PM (HTG Warmer, Roller Grill, deli case

  • Is able to prepare Dipside area in the morning to have ice cream stocked and
  • in proper conditions for guest consumption

  • Ensures ordering of Foodservice Supplies is completed to eliminate Out of
  • Stocks for foodservice products, condiments, supplies and other components

    either through completing orders or informing Management)

  • Completes wash, rinse and sanitizing activities for all foodservice
  • smallwares to ensure food safety

  • Maintains cleanliness of sales area where foodservice products are located :
  • Roller Grill & condiment area; HTG Warmer area, Bakery Case area, Dipside

    area, Fountain area and Hot Beverage area

  • Maintains organization & cleanliness of all foodservice areas of the store
  • following cleaning SOPs as necessary : HTG oven; coolerrefrigerated foods

    area; Hardening Room; reach-in coolers and freezers; Dipside counters,

    equipment & cow; Fountain BIBs; undercounter storage beneath coffee, fountain

    roller grill equipment; back room storage of cups, lids, straws and other

    foodservice supplies

  • Keeps up to date with all program changes and SOPs
  • Works with management to ensure all associates are trained and able to
  • execute all foodservice programs while on shift

  • Essential Functions – Store Responsibilities
  • Overall Guest Services : Provide the signature UDF Hi Five Guest Experience;
  • greet Guests with a warm, authentic hello, ensure store is prepared and ready

    for Guests at all times, anticipate needs of Guests and provide assistance to

    ensure each Guest leaves satisfied with the intention to return to our store.

  • DipSide Guest Services : Preparation of shakesmalts, cupscones of ice
  • cream, sundaes, floatssodas and hand-packed containers

  • Efficient Operation of Point-of-Sale (POS) System : Properly authorizing and
  • control gas sales, accurately register all transactions, handling

    coinscurrencycredit card transactionscouponsEBT and making change.

  • Stocking Merchandise : Keep shelves, displays, cooler and freezers filled and
  • faced, ensure dip cabinet is filled and appears presentable to our Guests,

    ensure the proper rotation of stock and check for out of code dates.

  • Security : Maintain awareness of all Guests in the storeon the lot to
  • minimize shoplifting and gas drive-offs, control cash levels in the register

    by using proper drop procedures, doing vendor log-in and following all steps

    in the TobaccoAlcohol Management and RobberyViolence Deterrence programs.

  • Maintenance : Ensure the store and parking lot are kept in a safe, clean and
  • organized condition; keep store equipment clean; monitor product and

    refrigeration equipment temperatures. Ensures bean-to-cup coffee machines are

    cleaned according to maintenance standards.

  • Reporting : Accurate completion of time records and the Guest Preparedness
  • Document

  • Other duties as assigned by Management
  • Minimum Requirements :
  • Ability to speak, hear and understand spoken English well enough to
  • communicate effectively with customers.

  • Ability to become Food Safety certified subject to UDF, state food safety
  • regulations.

  • Ability to see well enough to operate store equipment, including POS
  • terminal, gas console, check identification documents and to use price book.

  • Ability to understand operating instructions for store equipment and to
  • operate all store equipment.

  • Ability to prepare DipSide items using supplies located in the dip cabinets.
  • Ability to handle coins, currency, checks, credit transactions, coupons and
  • food stamps, recognize denominations and accurately make change.

  • Ability to recognize numbers, count and do arithmetic well enough to
  • complete required records.

  • Ability to move merchandise from storage to shelvesdisplaysfreezersmilk
  • box and place for proper display.

  • Ability to clean counters and other surfaces.
  • Ability to tolerate exposure to temperatures as low as –30 degrees
  • Fahrenheit for at least 2 minutes.

  • Ability to tolerate exposure to temperatures as low as 33 degrees
  • Fahrenheit for at least 10 minutes.

  • Ability to raise at least 10 pounds from floor level to a height of 5 feet.
  • Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip
  • cabinet, the top of which is 3 feet above the floor.

    Notice :

    The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position

    are not exhaustive but are believed to be accurate at the time of publication.

    Management reserves the right to revise this job description at any time

    without notice and to require that other tasks be performed when necessary

    for example in response to emergencies, changes in personnel, changes in

    workload or technical developments).

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