What are the responsibilities and job description for the Patient Care Coordinator position at United Dental Corporation?
Who We Are : Long Grove Dental is growing and we are looking for a new front office member to join our team. We are a modern dental practice serving our local and surrounding communities for over 30 years. Our unwavering commitment to our patients is grounded in our shared values of resilience, respect, curiosity and compassion which guides all our interactions with team members, patients, partners and vendors. In our mission to provide exceptional care to our patients, we believe how we get there is as important as the final results. You would be working with an experienced Father / Son dynamic duo who are dedicated to your professional development.
Who You Are : You are an adaptable Patient Care Coordinator who is dedicated to making amazing first impressions and delivering dependable customer service. You are a blossoming computer systems wizard, process and efficiency ninja and are a lifelong learner with an interest in making dental office management a long-term career.
Requirements
- Welcome patients for their appointments, ensuring a lasting positive impression.
- Manage the patient's seamless arrival by checking in patients, obtaining necessary financial and personal details and entering those directly into the patient's chart as appropriate.
- Upon patient checkout, schedule the next appointment or follow-ups as necessary, provide relevant after visit summaries or other documents like treatment plans, receipts, school excuse notes or appointment reminder cards.
- Partner with office management and clinical staff daily to ensure work tasks are optimized for the daily workflow, including but not limited to appointments, confirmations, amendments, cancellations, referral letters, treatment coordination or other patient correspondence.
- Optimize appointment schedule by ensuring the day is full and aligning the right treatment to appointment time.
- Answer the telephone promptly and courteously, inquiring about their needs and how the office can meet those needs.
- Partner with office manager to ensure clinic is fully compliant with state and federal health regulations and compliance programs.
- Other duties as assigned.
What You'll Bring :
Benefits
Salary : $23
