What are the responsibilities and job description for the Traveling Office Manager position at United Dental Partners?
Trains, supervises, motivates, leads, and works alongside all Front Desk personnel
Manages the efficient and effective scheduling of patients and adjusts and needed
Monitors no-shows and manages the necessary calls and re-scheduling
Conducts sessions with patients for reviewing treatment and payment plans with Front Desk personnel
Reviews and executes supply orders with dental assistants
Monitors and ensures all systems used in the Office are operating effectively, and are consistently updated / maintained
Acts as an extension of the Front Desk team, assisting and supporting all Front Desk duties
Develops and maintains collaborative and professional relationships with all office team members to encourage a team effort in all clinical activities
Understands appropriate chain of escalation to Chief Clinical Officer when necessary
Collaborate with Providers on nonclinical matters such as scheduling templates, office flow, patient experience, etc.
Leads and motivates the office to achieve our overall goal to deliver great patient experiences every day
Facilitates office staff meetings to recognize team successes, communicate changes of policies and procedures, have performance discussions, and plan the day's and week's events
Have one-on-one meetings with each team member regularly to set clear expectations on performance
Develops methods to streamline daily functions and improve office productivity
Ensures compliance with regulatory procedures
Takes pride in resolving patient matters and provides feedback to team on any relevant matters
Maintains continued checks on physical properties, equipment, and security to ensure proper working conditions and maximum security
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Merrillville, IN
Full Time