What are the responsibilities and job description for the Driver Check-In Representative - Customer Service $22.00/hour position at UNITED DISTRIBUTORS GROUP?
Job Details
Description
About United
United is the largest beverage alcohol wholesaler in both Georgia and Alabama. With two members of the fourth generation of the Hertz family involved in leadership roles, United is one of the 2-3% of family businesses that are able to successfully transition beyond the third generation. The Hertz family remains focused on growth, leveraging its most distinct market advantages in order to maintain its upward momentum. Its talented and innovative team of sales representatives and brand builders has the unique ability to recognize synergies between all three categories of alcohol, making it possible for United to grow its product portfolio and business successfully.
Want to get in on the fun…We’d love to have you!
The Driver Check-In Representative plays a critical role in supporting our delivery associates during the post-delivery reconciliation process. This position is responsible for receiving and reviewing delivery documentation, including invoices and customer payments, as drivers return to the facility.
Key responsibilities include:
Managing all check-in related documentation and ensuring accurate recordkeeping.
Communicating with drivers and warehouse personnel regarding returned products, credits, and discrepancies.
Verifying and reconciling payments with corresponding invoices.
Identifying and resolving issues related to missing or incorrect paperwork, payments, or returned goods.
Collaborating cross-functionally to ensure smooth and efficient check-in operations.
This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
Qualifications
- Must be18 years or older
- High school or vocational school diploma or GED equivalent required
Responsibilities
- Answer phone calls from drivers, delivery associates, and managers and provides support
- Managing payments from customers
- Applying payments to invoices
- Identify discrepancies between invoices and customer payments
- Provide back-up for department co-workers as needed
- Balance load sheets by verifying the accuracy of inventory, matching payments to invoices, and verifying driver entries
- Perform other duties as assigned
Competencies
- Change
- Professionalism
- Communication
- Relationships
- Self-Awareness
- Dependability
- Time Management
- Positive attitude
- Flexibility
- Results-driven
Critical Skills
- Strong attention to detail
- Able to read, write, and perform basic math computations
- Able to learn and use the Company's technology
- Able to learn and maintain knowledge of company and products
- Working knowledge of computerized hand-held devices
- Inventory Control
- Quality Control
Working Conditions
- Able to maintain very high proficiency and job standards while working in a non-temperature controlled environment that includes exposure to heat, high humidity, and inclement weather
- Able to work occasionally in refrigerated areas
- Able to work in an environment with moderate to loud noise levels and some dust and fumes from power equipment
Physical Requirements and Essential Functions
- Regular, reliable attendance required
- Able to frequently operate a pallet jack and/or forklift if assigned
- Able to stand and walk, reach with arms and hands, lift and carry, and use hands and fingers to handle or feel
- Able to perform greater than average lifting (50-65 lbs) with some overhead lifting required
- Must have specific vision abilities that include close vision, distance vision, and the ability to judge distance
Salary : $22
