Experienced Field Service Technician

About United Door and Dock: 

We had a great vision, a passion for change, and all the right skills. Together, we established United Door and Dock, a company dedicated to providing superior customer service and providing a world-class commercial door and loading dock service in Chicago. No project is too small or too large for us. We are a proud union-based company and believe in building our employees up. One of the ways we do that is by offering sponsorship through the local carpenter's unions. 

We started United Door and Dock because we were convinced that our industry had a lot more opportunities to offer than others realized. That energy has inspired us when building our culture and forming our team. Working at United Door and Dock is not your typical corporate experience. We're deeply committed to cultivating a positive environment where employees feel valued and genuinely enjoy their time at work. We firmly believe that a happy team is a productive team. Some things you can look forward to when working here: 

• Company parties, events and outings 
• Work-life balance 
• Recognition 
• Engaging work - there’s never a boring day over here! 

So, come and join our team, where your work is appreciated, your efforts are celebrated, and your growth is our priority. 

Job Description: 

A Technician at United Door and Dock will play a critical role in ensuring our clients' facilities remain functional, safe, and efficient. You will work hands-on with the installation, maintenance, and repair of a variety of commercial door and dock leveler equipment. 

Job Requirements: 

• Must be able to lift and carry 50 lbs on a daily basis 
• Ability to work outdoors and at heights 
• Have strong written and verbal communication and interpersonal skills ● Can work independently as well as on a team 
• Customer service skills 
• 4-6 years of experience working on door and dock equipment 
• Troubleshooting and problem-solving skills 
• Experience welding and working with mechanical, hydraulic and electrical systems ● Have a valid driver's license and maintain a clean driving record 
• Willing and able to pass a pre-employment drug test 
• This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Job Responsibilities: 

• Troubleshoot, diagnose, service, repair, and install commercial and overhead doors, dock levelers, springs, cables and/or other hardware 
• Assure quality by checking for proper installation, clearance and balance ● Perform all assigned maintenance on customer door and dock equipment ● Process paperwork upon completion of each job 
• Act as a technical resource for customers when necessary 
• Coordinate with our team to ensure job specifications and timelines are met ● Adhere to safety procedures and policies 

Benefits: 

Find more information at www.carpentersunion.org 

• Illinois Mid-America Carpenters Union Benefits 
• Sponsorship 

We Also Offer Technicians: 

• Top-notch service training 
• A company vehicle (does not apply to apprentices) 
• Uniforms 
• New Milwaukee tool set 
• Specialty tools 
• Primarily 1st shift 
• Career advancement opportunities 

United Door and Dock is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds, including but not limited to race, ethnicity, religion, age, gender, and those with disabilities. 

A technician at United Door and Dock will play a critical role in ensuring our clients' facilities remain functional, safe, and efficient. You will work hands-on with the installation, maintenance, and repair of a variety of commercial door and dock leveler equipment.