FLOOR STAFF

Description

SUMMARY

Floor staff in the furniture industry play a vital role in customer service, showroom organization, and operational support. Responsibilities include assisting customers with pickups, assembling and placing furniture on the showroom floor, and handling inbound and outbound transfers of inventory. This position ensures an efficient, visually appealing showroom while supporting the overall sales and operational goals of the store.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Assemble furniture according to product      instructions, ensuring quality, stability, and safety.
2. Arrange furniture in the showroom to      create an inviting and functional layout aligned with visual merchandising      standards.
3. Inspect furniture regularly for cleanliness, functionality, and display quality.
4. Receive and inspect incoming shipments of furniture and accessories, ensuring accuracy and quality.
5. Document and organize incoming inventory and update relevant systems.
6. Coordinate the transfer of items to and from the showrooms and warehouse, 
7. Prepare and package furniture for outbound transfers for deliveries, ensuring items are secure and free of damage.
8. Collaborate with the warehouse and logistics teams to resolve transfer discrepancies or issues.
9. Process inbound and outbound transfer transactions accurately using the store’s point-of-sale system.
10. Greeting customers warmly and assist them.
11. Ensure your working area of the showroom is clean, well-organized, and visually appealing at all times.
12. Report any damage, defects, or safety concerns to management.
13. Other duties as required.

Operational Support

1. Assist with the setup and teardown of seasonal or special displays.
2. Follow all safety protocols when handling tools, equipment, and furniture 

Requirements

QUALIFICATIONS

1. Ability to assemble furniture and follow      instructions accurately.
2. Strong interpersonal and communication      skills for customer interactions.
3. Basic computer skills to manage inventory      and point-of-sale transactions.
4. Good organizational skills and attention      to detail.
5. Familiarity with inventory management      systems is a plus.
6. Friendly, customer-focused attitude with a      proactive approach.
7. Team-oriented mindset and problem-solving      abilities.
8. Flexibility to work weekends, holidays,      and extended hours as needed.

MINIMUM EDUCATION/EXPERIENCE 

1. High school diploma or equivalent (GED)

2. Experience in retail, sales or furniture assembly is preferred but not required.

PHYSICAL DEMANDS

1. The ability to stand, walk, and move around the showroom for extended periods.
2. Capability to lift, carry, assemble and transfer heavy furniture items (with or without assistance).