What are the responsibilities and job description for the Assistant Store Director position at United Family Services Inc?
Summary :
The Assistant Store Director is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He / She is responsible for supervising the efficient, effective, safe, legal and profitable operation of the entire store in the absence of the Store Director. He / She coordinates human relations for the total store and ensures execution of all policies and procedures on a timely basis.
Key Responsibilities :
- When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
- Responsible for maintaining good atmosphere, spirit, and morale throughout the store
- Responsible for channeling communication to all departments and from departments to Director
- Responsible for identifying areas of opportunity throughout the entire store
- Assists with implementation of new programs and directives throughout the store in a timely manner
- Assists in the forecasting and implementation of programs to achieve volume and labor goals with all departments and evaluating the results of sales and labor performance throughout the store
- Jointly coordinates with Store Director (and Talent Relations Manager, where applicable) fair team member wages and promotions
- Prepares work schedules, assigns individuals, and delegates authority to appropriate personnel.
- Acts as Safety Coordinator and trainer of proper claims procedures and policies for the entire store, in stores where Talent Relations Manager is not present
- Evaluates overages or deficiencies in weekly sales and labor performance and identifies plans to overcome challenges
- Jointly manages donation budget with the Store Director
- Develops community relations and builds goodwill for the store and company
- Coordinates personnel reprimands with Department Managers, in stores where Talent Relations Manager is not present
- Responsible for safeguarding, controlling and monitoring all store assets, ensuring policies and procedures are implemented for control of assets
- Performs other duties as requested or required by upper management
Key Requirements :
