What are the responsibilities and job description for the STORE DIRECTOR position at United Family Services Inc?
Summary :
The Store Director is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He / She is responsible for supervising the efficient, effective, safe, legal and profitable operation of the entire store. He / She coordinates human relations for the total store and ensures execution of all company policies and procedures on a timely basis. He / She is responsible for managing, training, and evaluating the Assistant Store Director, Talent Relations Manager, Service Managers, Grocery Managers and Department Managers.
Key Responsibilities :
- When a guest enters my store, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
- Responsible for maintaining good atmosphere, spirit, and morale throughout the store
- Create an environment to ensure team success while developing team members through coaching, mentoring, and counseling
- Responsible for information distribution to Assistant Store Director and all Department Managers
- Responsible for identifying areas of opportunity throughout the entire store
- Responsible for implementation of new programs and directives throughout the store in a timely manner
- Responsible for forecasting and implementation of programs to achieve volume and labor goals with all departments and evaluating the results of sales and labor performance throughout the store
- Oversees team member compensation and promotions
- Aides in the preparation of work schedules, assigns individuals and delegates authority to appropriate personnel
- Coordinates weekly team meetings of the entire store management staff
- Supervises all interior and exterior structural maintenance of facility
- Jointly manages donation budget with Assistant Store Director
- Develops community relations and builds goodwill for the store and company
- Responsible for safeguarding, controlling and monitoring all store assets, ensuring policies and procedures are implemented for control of assets
- Facilitates flow of information to team members
- Performs other duties as requested or required by upper management
Key Requirements :
