What are the responsibilities and job description for the Sr Change Management Specialist position at United Fire & Casualty Company?
The Change Management Specialist plays a major role in leading organizational change strategies and methodologies. This individual is responsible for creating, and implementing change management strategies and frameworks that drive faster adoption, minimize resistance, and ensure change goals are achieved. The Change Management Specialist focuses primarily on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. This individual also collects data and gathers feedback in order to provide insights into the effectiveness of change efforts. This individual will be leading large scale organization-wide initiatives. Importantly, the Change Management Specialist's work contributes to larger organizational development initiatives.
The Change Management Specialist coaches executive leaders, senior leaders, and all managers as they support employees' transitions. This individual also supports project teams in integrating change management activities into project plans. While the Change Management Specialist may or may not have supervisory responsibility, this person works through and with others to succeed.
Essential Duties and Responsibilities :
- Developing, leading, executing comprehensive and customized organizational change management strategies and plans, across all dimensions of organizational change.
- Develop overall change and stakeholder engagement plan for the UFG Executive Team, Senior Leadership and their teams across multiple regions.
- Develop tools and resources to help leaders manage change.
- Identifying and documenting organizational impacts of change initiatives and planning strategies that lead to successful adoption.
- Assessing organizational cultures, capabilities, and alignment to effectively tailor change management approaches.
- Define and measure success metrics and monitor change progress
- Leading stakeholder analysis efforts, conducting stakeholder interviews, analyzing needs and synthesizing findings.
- Effectively engaging senior leaders as sponsors of change.
- Identifying change risks and developing mitigation strategies.
- Analyzing training, communications, adoption, change network, and performance support needs, and developing and delivering appropriate solutions.
- Project management and leadership of change activities, which includes managing the change portfolio and change load.
- Consults with, and coaches project teams, and coordinates efforts with all specialists who are supporting change implementation.
- Managing stakeholder expectations and engagement.
- Plans for long-term sustainability of organizational changes.
- Evaluate and ensure user readiness
- Measuring and assessing the effectiveness and ROI of change activities.
Qualifications : Education :
Experience :
Knowledge, skills & abilities :