What are the responsibilities and job description for the Field Service Technician position at United Gaming, LLC.?
Service Technician
Location: Macon, GA
Job Status: Full-Time
Duties and Responsibilities:
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Location: Macon, GA
Job Status: Full-Time
Duties and Responsibilities:
- Complete assigned equipment installs in designated locations
- Assists in warehouse prep of equipment for installs
- Responds to assigned service calls for equipment repairs in a timely matter
- Communicates with supervisor and team to efficiently manage assignments
- Troubleshoots gaming devices and repair as needed
- Manages inventory of the route vehicle to ensure parts are available when needed
- Interacts with clerks, management, and customers to solve issues as they arise
- Completes all necessary documentation for device entry and logs
- Performs auditing and diagnostic work on equipment
- Delivers product from company location to customer locations
- Minimum of one to three years relevant experience
- Ability to understand and follow written and verbal instructions
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
- Proficient with basic PC skills
- Must be 21 years of age
- Must pass a background check
- Must be able to pass a drug test
- Valid driver’s license
- Clean driving record
- Must have a flexible work schedule availability, some evenings and weekends
- Frequently required to stand
- Frequently required to utilize hand and finger dexterity
- Frequently required to talk or hear
- Frequently required to lift/push lightweights up to 150 lbs
- Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
- Frequently required to drive over 150 miles in a given day
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