What are the responsibilities and job description for the Resident Services Manager - WG position at United Hebrew of New Rochelle?
Under the leadership of the Director of Operations at Willow Gardens, the Resident Services Manager coordinates and ensures execution of the care of residents throughout the assisted living campus.
- Responsible for ensuring Willow Gardens plans of care are implemented to ensure a safe, pleasant, and secure environment for residents.
- Leads, motivates, and provides guidance to Care Managers (HHA's) to ensure organizational standards are met.
- Responsible maintaining bi-weekly staffing schedule and assignment distribution.
- Provides ongoing counseling and performance feedback to staff and takes corrective action as necessary.
- Ensures that program initiatives are implemented in a timely and effective manner, and that organization and state regulations are being followed.
- Promotion of the company's Embrace the HEART United Hebrew values, mission, and philosophy in all aspects of his/her role for residents, families, and staff.
- Attends in-service training to enhance knowledge, skills, and abilities.
- Attends staff meetings and manager's meetings
- Performs other related supervisory and administrative duties as required.
Education/Experience
Education:
- Associates degree in healthcare or related field preferred.
- Minimum of High School Diploma or GED required.
- Two years of relevant supervisory experience in the healthcare space may be substituted for the Associates degree.
Experience:
- Minimum of 2-5 years of relevant experience in a healthcare facility and/or providing supports to the senior population.
- Ability to clearly communicate agency and state regulations, program goals and objectives and specific instructions to subordinates.
- Ability to effectively supervise staff.
- Ability to effectively supervise residents.
- Proficient in Microsoft Office programs with an emphasis on Outlook, Word, PowerPoint, and Excel.
Salary : $22 - $23
