What are the responsibilities and job description for the Senior IT Specialist position at United Imaging - North America?
Description
Who we are?
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Company Page: http://www.united-imaging.com/en/home/
Job Summary
The Sr. IT Specialist will support all North American employees. The role is based in Houston, Texas and is an on-site role. This position will be responsible for a variety of IT related duties and systems which support our daily operations and a growing organization.
Benefits
When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation.
Duties & Responsibilities
Minimum Requirements
Education
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Who we are?
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Company Page: http://www.united-imaging.com/en/home/
Job Summary
The Sr. IT Specialist will support all North American employees. The role is based in Houston, Texas and is an on-site role. This position will be responsible for a variety of IT related duties and systems which support our daily operations and a growing organization.
Benefits
When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation.
Duties & Responsibilities
- Organizing and establishing deadlines for major IT projects such system updates, migrations, upgrades, and outages
- Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
- Provide Helpdesk Services
- Proactively provide suggestions or solutions to streamline administration or processes across the business
- Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
- Analyze processes, technologies, and vendors continually to find areas for improvement
- Support and execute disaster planning and maintain data backups
- Assess vendors and develop test strategies for new hardware and software
Minimum Requirements
Education
- Associate degree in IT related major or equivalent education and work experience is required.
- Minimum 2 years Helpdesk support and IT support technical experience
- Knowledge of Windows, Mac, PC systems, MS office, network components to diagnose and troubleshoot
- Office 365 administration, Vonage, Virtual Keypad
- Excellent Communication, Organizational Skills. And Customer Service skills
- Bilingual in English and Mandarin is preferred
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
