Crisis Housing Case Manager

Job Title: Crisis Housing Case Manager

Job Type: Full-Time

Pay Type: Hourly

Location: 9010 13th Ave NW Seattle, WA 98117

Job Description

The Crisis Housing Case Manager assists the Social Services Manager and Community Services Division Director in fulfilling the goals and objectives of the program, including conducting resident intakes and assessments, developing and monitoring individual service plans for residents. This position provides residents with assistance in crisis management, overcoming obstacles to goals with regard to education, employment, housing and personal issues, and makes referrals for other services as needed. The Crisis Housing Case Manager collaborates with Labateyah Bridge Housing Case Coordinator, Rapid Re-Housing Case Manager Lead, Rapid Rehousing Case Manager and Social Services Manager to quickly move youth from Labateyah’s crisis housing into permanent housing via rapid re housing supports.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Facilitates Youth resident’s evaluation and intake process, recruitment, orientation.

• Develops service plans, service plan reviews, and summaries. Participates in on-going case coordination.

• Actively engages county’s coordinated entry system and referral data base, and participates in weekly case conferences for potential referrals.

• Maintain adequate and timely documentation keeping all files and charts current. Including goal progress, rent savings deposits, admissions and exits, etc.

• Facilitate referrals to mental health therapists, chemical dependency professionals, medical specialists and others.

• Participate in trainings/in service both inside and outside of the agency as required by contracts.

• Compile monthly reports in compliance with contract requirements and other data as needed for agency consolidated reports.

• Provide support through role-modeling responsibility and healthy attitude.

• Provide Youth Advocacy by establishing and monitoring youth academic achievement and gainful employment.

• Perform data entry and reporting through HMIS Data Collection System.

• Occasionally may be called upon to fill in for a Youth Advocate shift.

• Participate in various training activities and cultural activities as required.

• Provide direct supervision to youth in crisis housing, including assistance with daily needs and crisis intervention.

• Other duties as assigned.

Required Education and Experience Duties

• Masters or Bachelors Degree in Social Work or a related field preferred.

• Minimum of three years successful experience working with youth from diverse backgrounds providing crisis intervention counseling and case management.

• Experience in residential program setting preferred.

• Must possess excellent communication skills, verbal and written.

• Must have knowledge and understanding of addictions and recovery process.

• Possess knowledge of and cultural sensitivity to the needs of Native American Youth.

• Ability to work with diverse populations, specifically the urban Native population, including knowledge of Native American history, an understanding of the diversity of the local American Indian/Alaskan Native community and issues surrounding the Urban Indian experience.

• Ability to work independently to meet deadlines and provide timely follow-up.

• Must be available to work within flexible schedule that may include evening and weekends.

• Demonstrated de-escalation and crisis intervention skills.

• Ability to maintain privacy and security of confidential data, documents and information.

• Computer skills required.

• Ability to engage with a diverse population and provide appropriate services.

• Ability to work with others in a team to reach goals/further mission, as well as provide support to other team members as needed.

• Valid Driver’s license

KEY COMPETENCIES

• Knowledge of homelessness and how it impacts our communities.

• Cultural competency/humility with diverse populations and their journeys.

SPECIAL REQUIREMENTS: Due to licensing/insurance requirements or accreditation standards, some positions may require additional information to determine ability to satisfactorily perform the job tasks.

• Pass a basic criminal history background inquiry.

• Valid U.S. driver’s license.

• Complete required training and certifications for job, including CPR/First Aid, HIPAA, Motivational Interviewing, Harm Reduction, Positive Youth Development, Trauma Informed Care within 90 days of employment.

*This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. It is not exhaustive and can be amended to meet the evolving needs of the organization. All employees are expected to adhere to all company policies and to act as a role model in the adherence to policies.

Americans w/ Disabilities Act

UIATF will not discriminate in employment opportunities or practices, including recruitment, hiring, promotion, training, layoff, termination, compensation, benefits, or other employment related activities. The Organization complies with the Americans with Disabilities Act of 1990 (ADA) and ensures equal employment opportunity for qualified persons with disabilities. Employees with a qualifying disability that require an accommodation, should contact the HR Department.

Job Type: Full-time

Pay: $31.20 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Seattle, WA 98117 (Required)

Ability to Relocate:

• Seattle, WA 98117: Relocate before starting work (Required)

Work Location: In person

Salary : $31