Scheduler

About Us:

United Medical Systems is a mobile healthcare services company offering shared service programs with an emphasis on delivering advanced technologies and cost- efficient solutions in the clinical areas of Urology. We are confident our partners, including healthcare facilities, physicians and their patients, all benefit from the enhanced medical capabilities that UMS provide. It is our dedicated and accomplished clinical and service teams that promote our goals and ensure the well-being of our customers nationwide.

Primary Responsibilities/Duties/Functions/Tasks:

• Work with National Scheduling and Logistics Manager, Regional Operations Manager and Technologists to maintain daily schedules
• Responsible for timely implementation and announcement of schedule changes via current protocol and or standard operating procedure
• Promptly respond to all customer inquiries related to service day activity
• Responsible for assignments of the UMS schedule to all field Teammates
• Responsible for obtaining documentation for all cancellation & addition requests from UMS Customers
• Responsible for accurately entering patient appointments in the scheduling system via the UMS scheduling intake process
• Identify and communicate all potential customer services concerns to the National Scheduling and Logistics Manager and applicable Operations Manager, among others, for further investigation
• Assist National Scheduling and Logistics Manager in assigning service dates to all UMS accounts on an annual basis, including but not limited to modifying requests, tracking confirmations, follow-up efforts, etc.
• Through cross-training, understand and be able to execute the Standard Operating Procedures for scheduling all mobile modalities
• Effectively maintain account database information, i.e. accurate contact info, preferred method of communication, Technologist and/or equipment preferences, etc.
• Work as a liaison between service, fleet and Regional Operations Manager to coordinate the scheduling of equipment preventive maintenance, physicist survey and other service requests as necessary and indicated by service line.
• Other responsibilities/projects/tasks assigned as necessary by the National Scheduling and Logistics Manager

Qualifications:

• Associates degree or equivalent work experience required.
• 2-3 years prior experience in medical scheduling or similar environment required.

We offer competitive salaries and full benefits for this job which includes but not limited to the following:

• Medical insurance
• Dental Insurance
• Vision Insurance
• Fully Paid STD/LTD Insurance
• Fully Paid 2x Basic life Insurance
• 401k with excellent company match
• Paid Vacation/sick/personal Time

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: In person

Salary : $21 - $25