What are the responsibilities and job description for the POS Support Technician I position at United Merchant Services?
Job Description
Job Description
Bluu Inc., founded in 2007, is a end-to-end POS hardware service provider for merchants nationwide.
Bluu Inc. is a leader in developing innovative POS software. Currently, Bluu Inc. hardware is installed in more than 10,000 locations, and has been the product of choice by many international franchise retailers.
Job Description :
- Provide phone support; Document all merchant and reseller / agent issues; Resolve all outstanding issues as quickly as possible
- Prepare / stage POS hardware and software for deployment
- Maintain POS department equipment and tools
- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software / hardware issues
- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables / wiring, and networks
- Monitor system performance and troubleshooting issues
- Provide documentation as required
Qualifications and Skills
Benefits
