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Family Services Advocate Worker (Aurora, Wisconsin)

United Migrant Opportunity Services
Berlin, WI Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/12/2025

Apply Now and complete an official UMOS application to be considered at UMOS.org.

Resumes alone are not accepted.


Family Services Advocate Worker Essential Duties and Responsibilities:

  • Implement Health Transitional and Family Services at the Center including but not limited: Eligibility, Recruitment, Selection, Enrollment, Attendance (ERSEA), home visit, newborn home visits, family needs assessment, referrals, child file reviews, case notes, Family Partnership Agreements, Transitions, collaboration with community agencies, parent education, coordination of MSHS services to families, family literacy, identification of community resources, and tracking of services.
  • Participate in Case Review Process that addresses health, nutrition, and disabilities program area of children and determine child’s health, special needs, and nutrition status by performing a file review and obtaining any current health or dental information through records request.
  • Assist with the management of family services utilizing a case management systems approach that includes performing and monitoring case review to identify a family’s strengths and immediate, short-, and long-term needs of parents and children that provides a support system for families to meet their own individual needs through advocacy, training, and coordination of services.
  • Assist with the implementation and monitoring ongoing recruitment plan activities within the center recruitment zones to ensure funded enrollment is met that includes recruitment and establishment of 10% enrollment of children with disabilities.
  • Implement and monitor the enrollment process of families that includes childcare and determine family’s eligibility status, enrollment priority status by utilizing selection enrollment criteria and for families enrolled implement a waiting list while ensuring that eligibility is 100% accurate in accordance with funding source.
  • Address health, nutrition and disabilities issues including short-term exclusion of children by consulting with parents and sending home “symptoms” letters and health / nutrition referrals, and if necessary, conduct home visits when health or developmental concerns are suspected or identified through staff/parent observation, screenings, and daily health observations, conduct in-house staffing, and send out referrals as needed.
  • Conduct Parent Orientation and coordinate and/or obtain documents such as health information (immunizations, Health history, etc.,) in accordance with licensing requirements.
  • Develop Family Partnership Agreements that outline family goals, school readiness goals, language initiatives, literacy needs, family’s strengths, community resources available for goals obtainment and timelines for goal achievement, and ensure information gathered is disseminated to appropriate staff.
  • Utilizing the Parent, Family, Community, Engagement (PFCE) Framework, offer family houses, parent trainings, volunteer programs, and parent surveys, and encourage family advocacy and parent participation through monthly newsletters, offering family literacy resources, and provide parent training as needed.
  • Implement parenting curriculum that builds on parent’s knowledge and offers parents the opportunity to practice parenting skills to promote children’s learning and development.
  • As part of the PFCE Framework, assist families in accessing community resources/services through implementing and effective referrals process and monitoring each case through the process of follow-up referrals to ensure immediate / emergency needs as well as long-term issues of families have been addressed.
  • Obtain consents from parents, if parent unable to take child, for EPSDT, health or dental services that allows program to arrange services, as permitted by provider, and coordinate transportation for these services as needed.
  • Prepare paperwork for clinics including necessary forms for Providers (ex. Immunization record, health history, lead screening, parent consent, etc.)
  • Coordinate with Child Development Coordinator in implementation and monitoring procedures/methods for child accidents, case reviews, health emergencies, injury/accident prevention, reporting (to include parents), and follow-up, medication administration, transportation and storage, individualization / modification for children with special needs, diapering, hygiene, sanitation, hand washing techniques, and sick child.
  • Implement and effective filing system that safeguards confidential information and supports the organization of children’s files which includes electronic data systems.
  • Implement the transition process and packet development including but not limited to the following transitions: program to program, Head Start, Migrant & Seasonal Head Start (MSHS) to public school, MSHS to another agency, MSHS to local or regional HS or classroom to classroom.
  • Responsible for the weekly collection of non-federal shares (In-Kind) which includes coordinating and promoting the parent/community volunteer program, recruiting volunteers, conducting volunteer orientation, and collecting documentation necessary to process in-kind.
  • Ensure timely data entry of services and submit complete and accurate reports. Including but not limited to the family Data Base System such as family, health and transitional services monthly reports, PIR reports, community assessment data, and any other assignments to the Regional Office by the requested dates.
  • Maintain center parent board and ensure the following are posted: Policy Council and Parent Committee meeting schedule and recent minutes, menu, community events, and any other relevant information.
  • Report on suspected child abuse and neglect in accordance with state law and UMOS policies and procedures.
  • Attends center & regional staff meetings, coordinating meetings, case reviews, trainings, open houses, and other program activities as assigned.
  • Perform other duties as assigned.

Qualifications:

  • Be at least 18 years old and have a High School diploma or GED.
  • Must have credential or certification in social work, human services, family services, counseling, or related field within 18 months of hire.
  • Bilingual In Spanish & English (Oral & Written).
  • Proficient in Microsoft Office.
  • Effective communication skills.
  • Must have a reliable car, valid driver’s license with valid insurance.
  • Ability to work irregular and/or flexible hours.

Work Environment, Physical, and Sensory Demands:

The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions.

Physical Demands:

  • Frequently required to stand, walk, sit, and bend.
  • Occasionally required to lift and /or move up to 30 lbs.
  • Frequently required to drive.
  • Frequently exposed to moderate temperature generally encountered in a controlled temperature environment.
  • The noise level in this work is usually quiet to moderate.

Tools & Equipment Used:

  • Phones, computer system.
  • Fax machine, copy machine, laminator, computer, calculator.
  • Use first aid equipment, fire extinguisher etc.
  • Usage varies by position.

Additional Eligibility Requirements:

Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment. In accordance with licensing regulation, must complete a physical exam and TB screening showing absence of Tuberculosis within 30 days of employment or sooner as required by local/state regulation. Must complete approved Shaken Baby Training prior to working with children, Fire Extinguisher Training, Infant/child CPR and First Aid within 30 days or sooner as required by local/state regulation. If no AA/BA in social work or related field, must obtain a credential or certification in social work, human services, family services, counseling or related within 18 months of hire. Work will vary from 1St and 2ND shift and occasional weekends.

Apply Now and complete an official UMOS application to be considered at UMOS.org.

Resumes alone are not accepted.


UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Experience

Required
  • 1 year(s): Case Management

Education

Required
  • Bachelors or better in Social Sciences/Sociology
  • Associates or better in Social Sciences/Psychology
  • High School or better

Licenses & Certifications

Required
  • Case Mgmt Certification
  • Health Serv Credential
  • Family Serv Credential

Skills

Required
  • Computer Software Skills
  • Excel Skills
  • Bilingual
  • Case Management

Behaviors

Preferred
  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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