Distribution Operations Analyst

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Job Description:

We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Job Summary:

This specialist manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc.

This role performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network. May operate powered industrial equipment.

This position provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise. Applies working knowledge of theories, practices, and/or procedures within job discipline. Broadens capabilities and understanding of the company processes, and customers.

This position also performs mostly routine assignments and resolves common issues by using precedents or seeking guidance. Assesses straightforward problems and proposes solutions based on analysis of factual information, experience, judgment, and precedents. Impacts quality of own work and the work of others on the team. Shares factual information with other team members. Receives guidance on a regular basis. Entry-level to UPS’s professional career track. Typically requires a four-year degree or equivalent experience.

Basic Qualifications:

• Must currently reside in the same geographic location as the job or be willing to relocate promptly - Required

• Must have computer skills and a solid understanding of Excel – Required

• Must be PITO certified (Powered Industrial Truck Operator) or willing to become certified – Required

• Must be able to communicate effectively with customers, internal customers and government agencies – Required

Other Criteria:

• Job Grade: 10E - Specialist

• Schedule/typical working hours: Mon-Fri 0700-1500 - Could require overtime as needed.

• Last day to apply is 2/14/2025 by the end of the day.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.