Inside Sales Manager - Emerging Markets

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Oversee UPM's "Emerging Markets" team of talented Inside Sales specialists.
• Specify actions necessary for customer segments growth, maintenance, or exit.
• Assist in the identification, development, and evaluation of marketing strategy based on the knowledge of establishment objectives, market characteristics, and cost and markup factors.
• Initiate customer campaigns, analyze their findings, and develop a strategy with the Marketing Department.
• Assess market potential of new and existing markets with regard for potential, profitability, and business fit.
• Confer or consult with department heads to plan campaigns and growth strategy.
• Confer with potential customers regarding needs and advise customers on capabilities and product offerings
• Discuss price schedules and discount rates with Marketing.
• Direct and coordinate activities involving sales.
• Monitor customer preferences to determine focus of sales efforts.
• Represent company at trade association meetings to promote products with the Marketing department.
• Resolve customer complaints regarding sales and service.
• Review operational records and reports to project sales and determine profitability.
• Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.

SUPERVISORY RESPONSIBILITIES

Directly supervises employees and oversees staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)