Maintenance Office Secretary

Maintenance Secretary
OVERVIEW

United Property Management is one of South Florida’s largest privately held management firms, managing over 9,000 apartments units. Our team members are an essential part in the success of our company, therefore joining our team is more than a job, and it is about making a difference in people's lives, celebrating accomplishments and building a great career! We are a fast-growing Management company that provides opportunity for growth within the success and development of our company.

RESPONSIBILITIES

The Maintenance Secretary directs and provides support for maintenance operations at each community. This team member is in charge of the entire company’s work order process, and maintains the warehouse inventory. The Maintenance Secretary works with his/her staff to dispatch service agents for issues, keeps basic records and follows-up with surveys on the work that was completed. He or she may also work with residents in resolving initial problems before dispatching agents. Our Maintenance Customer Secretary also oversees product purchasing for the company and communities.

ESSENTIAL JOB FUNCTIONS

· Receive all incoming resident work orders and provide excellent customer service.

· Enter all work orders in Entrata and organize the Maintenance Team to service the apartment in the order the work orders are received.

· Maintain and update all Maintenance Safety Logs daily. Generate all correspondence (letters, memos, and interoffice)

· Maintain and update all Asset Inventory Logs, as needed.

· Initiate and comply with purchasing procedures. Order supplies as needed for the property.

· Organize and maintain a filing system for all Maintenance Department supplies.

· Open and close work orders as they are completed.

· Liaison between residents and the Maintenance Team to schedule work to be done inside apartments.

QUALIFICATIONS

· High school education or equivalent experience.

· Bilingual in English and Spanish.

· 5 years of experience.

· Understanding of property maintenance or basic maintenance dispatching.

· Must be able to operate a PC & have effective communication skills.

PHYSICAL DEMANDS

· Ability to utilize office equipment.

· May be required to lift up to 30 lbs.

WORK ENVIRONMENT

· Office environment/service department & warehouse.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English and Spanish (Preferred)

Work Location: In person

Salary : $20