What are the responsibilities and job description for the Client Service Manager position at United Protective Services?
One of the fastest growing security companies in Houston is looking for an Client Service Manager. This position will be responsible for a portfolio of account locations and the direct supervision of 75-100 officers. This position does not work on-site; you will have a portfolio of up to 20 different accounts.
Duties will include: scheduling, payroll, overtime control, contract adherence, quality control, direct supervision of assigned personnel, recruiting, interviewing, training, internal and external communications (oral and written), Client Satisfaction and Customer Service.
This manager should have extensive working knowledge of the contract security industry. Emphasis will be in Client Relations, Employee Relations; and, ensuring the best possible security program at our client locations.
Candidate should possess a minimum of 3-5 years of management experience, and convey a highly professional image and attitude towards clientele and employees. Must be able to meet requirements and maintain a current Security Officer License in the State of Texas.
Candidates should possess working knowledge of:
- WINTEAM Payroll Experience Preferred
- Microsoft Office Suite
- Multi-tasking
- Time Management
- Experience as an Account Manager or Director of Security
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Security: 3 years (Preferred)
Work Location: In person
Salary : $55,000 - $65,000
