What are the responsibilities and job description for the Office Admin/Receptionist position at United Protective Services?
Overview
United Protective is a privately held, independent corporation that provides contract security services throughout the Texas region. Beginning in 1999, with just three employees, we have grown consistently and through quality of partnerships. Today, United Protective Services in the State of Texas has hundreds of employees in Austin, Dallas, Fort Worth, Frisco, Houston, Oklahoma City, and San Antonio. As other companies merge, consolidate, downsize, or sell, United Protective has emerged as a tried and true resource for contract security services. We are committed to customizing our service through open and honest communication and developing trust and respect for our clients, employees, and co-workers. The ideal we strive for is continuous improvement in our relationships, productiveness, responsiveness, integrity, and professionalism. Look closely at United Protective, and you will see the difference immediately. We are a specialized agency geared towards providing exceptional service. UPS believes that better selection and training of our officers is paramount to delivering the service our clients desire and deserve. United Protective is an owner-operated company with one of Texas's most experienced management teams. Senior management is directly involved in service delivery and maintains a partner-like relationship with each client. Our philosophy is distinctive because we view each client as an individual entity with inherent needs specific to its location. Instead of the 'cookie-cutter' approach that so many of our competitors use, we offer near-total flexibility and a truly custom approach in our service. As societal and economic changes make security more critical and contract staffing the logical choice, more and more companies are looking to United Protective.
Job Skills / Requirements
The Administrative Assistant/Receptionist handles front office reception and administration including visitor registration, answering phones and routing calls, handling company inquiries, administrative support and general office duties as needed.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
• Answer incoming telephone calls on multiple lines and route calls as appropriate
• Maintain accurate employee and department directories
• Maintain a safe and clean reception area
• Report and follow through on safety and housekeeping issues
• Respond to email and telephone requests in a professional and timely manner
• Provide general office assistance as needed. KNOWLEDGE/SKILLS/ABILITIES:
• Knowledge of Microsoft Office applications, including Outlook, Word, and Excel
• Organizational and time management skills
• Excellent customer service skills
• Ability to communicate effectively in person, on the telephone and in email
• Ability to receive, understand and carry out detailed instructions
• Ability to coordinate multiple activities with varying timeframes and deadlines
• Ability to work effectively in a fast-paced environment with unexpected changes in requirements
- Help administering drug screenings and background checks.
United Protective Services License: Texas B-09771 & B-12854 Oklahoma 12SGA 4246 Equal Opportunity Employer
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Holidays
Screening Requirements: Drug Screen, Criminal Background Check
