What are the responsibilities and job description for the Professional Floater/Rover Security Officer- All Houston position at United Protective Services?
Overview
United Protective is a privately held, independent corporation dedicated to providing contract security services throughout the Texas region. Beginning in 1999, with just three employees, we have grown consistently and through quality of partnerships. Today, United Protective services the State of Texas with hundreds of employees in Austin, Dallas, Fort Worth, Frisco, Houston, Oklahoma City, and San Antonio. As other companies merge, consolidate, downsize, or sell; United Protective has emerged as a tried and true resource for contract security services.We are committed to customizing our service through open and honest communication through the development of trust and respect for our clients, employees and our co-workers. The ideal we strive for is continuous improvement in our relationships, productiveness, responsiveness, integrity and professionalism.Look closely at United Protective and you will see the difference immediately. We are a specialized agency geared towards providing exceptional service. UPS believes in better selection and training of our officers is paramount to providing the service our client's desire and deserve.United Protective is an owner-operated company with one of the most experienced management teams in Texas. Senior management is directly involved in service delivery and maintains a partner-like relationship with each client. Our philosophy is distinctive because we look at each client as an individual entity with inherent needs specific to its location.Instead of the 'cookie-cutter' approach that so many of our competitors use, we offer near total flexibility and a truly custom approach in our service. As societal and economic changes make security more critical and contract staffing the logical choice, more and more companies are looking to United Protective.
Job Skills / Requirements
United Protective Services is looking for an overnight Security Officer to work in the Downtown area.
Responsibilities
- Protect property from theft or damage, or persons from hazards or interference
- Enforce property rules and regulations designed to prevent breaches of security
- Conduct patrols of the property checking for irregularities and inspecting protection devices and fire control equipment
- Write detailed and accurate daily reports of incidents or irregularities for submission to the customer; utilize a mobile tour application for reporting, where available
- Maintain a thorough knowledge and understanding of the property’s post orders; follow instructions as documented in the post orders
- Remain alert for the presence of unauthorized persons, trespassers, and/or security violations
- Approach suspicious persons, escort trespassers off the property and call the police, if needed, following protocol for issuing a criminal trespass notice
- Assist visitors and customers by answering questions and giving directions; maintain a high level of professionalism and customer service
- Exercise judgment and use discretion in dealing with emergencies and security violations encountered
- Determine whether the first response should be to intervene directly (asking for assistance when deemed necessary and time allows), to keep the situation under surveillance, or to report the situation so that it can be handled by the appropriate authority
- Follow up on all customer and management requests
- Communicate effectively with United Protective Services Security leadership team, property management, and teammates
- Complete all assigned training, keep required certifications current
- Other duties as assigned
Essential Skills and Abilities:
- Must be able to perform foot patrol duties for an entire shift
- Essential duties require the ability to stand, stoop, bend, climb stairs, and walk for an extended period
- Must be able to operate telephones in a professional manner
- Ability to solve practical problems and deal with a variety of concrete variables in situations
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
- Must be able to multi-task, prioritize and work in a fast-paced environment
- Excellent verbal and written communication skills
- Proficient in the use of basic computer knowledge
- Strong attention to detail
- Ability to handle sensitive and confidential information
United Protective Services License: Texas B-09771 & B-12854
4246 Equal Opportunity Employer
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
Screening Requirements: Drug Screen, Criminal Background Check, Finger Printing
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