What are the responsibilities and job description for the Hardware Specialist position at United Radio Services?
Job Description
Job Description
United Radio is an employee-centric organization that is in a high-growth phase. We are building a team of people who share core values of positivity, exceptional work ethic and a commitment to working smarter to get the job done. Now in our 102nd year, United Radio delivers exceptional service to the electronics marketplace. United Radio’s headquarters are in Syracuse, NY (100 years) with secondary locations in Salt Lake City, Utah (2 Years) and Peachtree City, Georgia (15 years).
We are looking for an IT Hardware Specialist located in Peachtree City, GA to help support the infrastructure by maintaining hardware and software assets and providing outstanding customer service to United Radio users. Increase your knowledge and expertise as you collaborate with and work alongside a larger (25 people), world class team that are the best at what they do. Hours are M-F 8 : 00am-5 : 00pm.
Responsibilities :
Provide outstanding customer service.
Builds trust and respect, through establishing relationships with technical and non-technical team members.
Install, maintain, and troubleshoot hardware (PCs, printers, scanners) and software applications.
Trains users on proper hardware and software usage.
Qualifications :
HS Diploma or College Education plus 1 to 3 years’ experience in a Help Desk / Computer Support environment.
Ability to effectively communicate with internal and external customers.
Independent thinker with the ability to problem solve.
Prioritize multiple tasks and manage time efficiently.
Physical Demands :
The employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls.
The employee is frequently required to walk, reach with hands and arms, talk or hear; stand; climb a ladder; and stoop, kneel or crouch.
The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 50 pounds independently.
Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
United Radio offers comprehensive benefits which include : Medical, Dental, 401k, Paid-Time-Off, Holiday pay, and much more. United Radio is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.