What are the responsibilities and job description for the Counter Salesperson position at UNITED REFRIGERATION, INC?
United Refrigeration (A nationwide HVAC Wholesale Distributor) is seeking qualified applicants to fill a counter sales position. Would prefer that applicants have a minimum of 3 years HVAC/R field or wholesale experience. Candidates with multi year inside sales experience in other industries may also be considered. Genuine enthusiasm for sales and dealing with people a must.
See detailed job description below.
Provide customers with prompt, knowledgeable, and courteous service.
Essential Job Functions
- Greet customers promptly and courteously by name (if known)
- Answer telephones promptly and courteously identifying yourself and the company
- Provide professional and knowledgeable assistance to customers
- Provide accurate and timely execution of customer’s orders, requests and other services
- Enhance customer orders by asking if other products are needed that were not specifically requested
- Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash box reconciliation etc.
- Load and unload company, customer and outside carrier vehicles using proper equipment
- Break down and put away stock
- Regular and punctual attendance
- Ability to monitor own time to stay within shift guidelines
- Follow-through/follow-up on promises and commitments made to customers
- Make deliveries if needed (local valid driver's license required)
- Assist in maintaining a clean and safe work environment inside and out; i.e., empty trash, sweep floors, clean bathroom(s), etc.
- Maintain current vendor catalogs, cross-references, price sheets, literature and specification data, and MSDS sheets
- Perform related jobs as required
Physical Demands
- Requires moving, lifting, and carrying up to 50 pounds
- Requires prolonged standing, bending, stooping, stretching and ability to climb ladders
- Requires exposure to chemicals and solvents
Skills and Abilities
- Ability to cross-reference and recommend substitute products
- Ability to get along with customers and other employees, follow directions and work under pressure
Equipment
- Must be able to operate computer and other office machines such as fax, calculator, photocopier, etc.
- Fork lift
Education/Knowledge
- Basic knowledge of heating, air conditioning and refrigeration
- Learn and understand United’s product offering as well as rest of industry
- Attend product seminars provided “in-house” and trade education groups (RSES, ACCA, ARW, etc.) and vendor trainings
Work Conditions .
- Overtime as required during off-season and mandatory during season and inventory.
- Saturdays as required by location and season.
- Requires manual dexterity and eye-hand coordination for data input
- Heated store area
- Unheated warehouse area
- Concrete floors
Job Type: Full-time
Pay: $17.00 - $20.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- HVAC, Counter Sales, Customer Service: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $17 - $20