Counter Salesperson

United Refrigeration (A nationwide HVAC Wholesale Distributor) is seeking qualified applicants to fill a counter sales position. Would prefer that applicants have a minimum of 3 years HVAC/R field or wholesale experience. Candidates with multi year inside sales experience in other industries may also be considered. Genuine enthusiasm for sales and dealing with people a must.

See detailed job description below.

Provide customers with prompt, knowledgeable, and courteous service.

Essential Job Functions

• Greet customers promptly and courteously by name (if known)
• Answer telephones promptly and courteously identifying yourself and the company
• Provide professional and knowledgeable assistance to customers
• Provide accurate and timely execution of customer’s orders, requests and other services
• Enhance customer orders by asking if other products are needed that were not specifically requested
• Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash box reconciliation etc.
• Load and unload company, customer and outside carrier vehicles using proper equipment
• Break down and put away stock
• Regular and punctual attendance
• Ability to monitor own time to stay within shift guidelines
• Follow-through/follow-up on promises and commitments made to customers
• Make deliveries if needed (local valid driver's license required)
• Assist in maintaining a clean and safe work environment inside and out; i.e., empty trash, sweep floors, clean bathroom(s), etc.
• Maintain current vendor catalogs, cross-references, price sheets, literature and specification data, and MSDS sheets
• Perform related jobs as required

Physical Demands

• Requires moving, lifting, and carrying up to 50 pounds
• Requires prolonged standing, bending, stooping, stretching and ability to climb ladders
• Requires exposure to chemicals and solvents

Skills and Abilities

• Ability to cross-reference and recommend substitute products
• Ability to get along with customers and other employees, follow directions and work under pressure

Equipment

• Must be able to operate computer and other office machines such as fax, calculator, photocopier, etc.
• Fork lift

Education/Knowledge

• Basic knowledge of heating, air conditioning and refrigeration
• Learn and understand United’s product offering as well as rest of industry
• Attend product seminars provided “in-house” and trade education groups (RSES, ACCA, ARW, etc.) and vendor trainings

Work Conditions .

• Overtime as required during off-season and mandatory during season and inventory.
• Saturdays as required by location and season.
• Requires manual dexterity and eye-hand coordination for data input
• Heated store area
• Unheated warehouse area
• Concrete floors

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• HVAC, Counter Sales, Customer Service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person