What are the responsibilities and job description for the Guest Room Attendant position at United Service Companies?
Guest Room Attendant (Housekeeper)
Duties and responsibilities but are not limited to
- Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
- Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to Marriott brand standard.
- Take proactive approach to prevent guest challenges by inspecting work, identifying, and communicating maintenance concerns, and replacing items when necessary.
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
- Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
- Always maintain professionalism consistent with Marriott and Maverick company expectations.
- Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
- Take on additional tasks as necessary or assigned by hotel leadership.
- Maintain professionalism and hotel expectations by working together and helping keep a happy morale.
Minimum Requirements
Physical
- 8 hours per day; stand and walk frequently throughout the workday.
- Lift, lower, push and maneuver up to 30 pounds occasionally.
- Reach, bend, stoop, and pivot frequently throughout the workday.
Qualifications
- 1 years of housekeeping experience, preferably in hotels.
Communication
- While being able to speak English is not a requirement, the ability to communicate with others is some capacity is expected.
Salary : $19
