Hotel Security Director

United Security Services, Inc., a national security company, which is owned and operated by retired law enforcement personnel, is seeking a professional full-time Security Director for an upscale hotel in Clearwater, Florida.

Please note that this is a supervisory-level position. We are looking for team-oriented individuals who can contribute to a positive work environment.

Requirements:

• Coordinating other guards and maintaining protocols to ensure property safety.
• Conducting regular risk assessments to identify potential security threats and vulnerabilities.
• Provide a welcoming environment and provide needed services for guests, ensuring their safety and comfort.
• Patrol guest areas for suspicious activities, unauthorized people, and security breaches.
• Communicate effectively with guests while maintaining excellent hospitality and interpersonal skills.
• Investigate incidents and create detailed reports by recording observations, occurrences, and surveillance activities.
• Have a professional appearance and demeanor, representing the security team with integrity and respect.
• Supervise and mentor security staff, providing guidance and training to ensure team members are knowledgeable about procedures and protocols.
• Implement emergency procedures and manage crisis situations to ensure the safety of guests, employees, and property.
• Maintain and update security equipment, ensuring that all systems are operational and compliant with safety regulations.
• Collaborate with local law enforcement and emergency response teams when necessary to address security concerns or incidents.
• Oversee the development and implementation of security policies and procedures to enhance overall safety.
• Conduct background checks for new hires and regularly monitor staff performance to maintain high standards of security.
• Prepare security budgets, allocate resources, and ensure efficient use of security services and equipment.
• Manage and resolve conflicts and guest complaints related to security issues, ensuring a resolution that maintains guest satisfaction and safety.
• Maintain accurate and up-to-date logs of security activities, incidents, and reports.
• Participate in ongoing security training programs to stay current with best practices, regulations, and technology advancements.
• Assist in the development and execution of security plans for large events or special functions hosted at the hotel.
• Monitor and analyze surveillance footage to identify potential security concerns and prevent incidents.
• Other responsibilities may apply as required by management to ensure the security and operational efficiency of the facility.

Preferred:

• Knowledgeable in the key aspects of private security including, but not limited to: Handling hotel security tasks, responding to emergencies, preparing and reviewing incident reports, reviewing CCTV footage, progressive discipline, etc.
• Ability to prepare security work schedules, review timesheets and handle general administrative matters.
• Experienced with Microsoft Office and the ability to learn security software applications.
• Possess a working knowledge of the hospitality industry and the related nomenclature.

The annual salary range to start is $75,000

We offer competitive pay and benefits, including career advancement opportunities.

United Security Services, Inc. does not pay any relocation fees associated with this position.