What are the responsibilities and job description for the Mobile Device Repair Technician position at United Smart Tech?
Mobile Device Repair Technician
Join United Smart Tech as a Mobile Device Repair Technician to provide our clients with expert smartphone screen repair services. If you have previously replaced the screen on any device—a computer, laptop, iPad, or phone—we can move on. We are looking for self-driven people who cherish daily challenges and are concerned about client satisfaction.
Core Values:
- Learn, Support, and Teach One Another
- Communicate Thoroughly
- Be Resourceful
- Create a memorable experience
- We Act with Integrity
Why Choose Us:
- Competitive Pay (Biweekly Direct Deposit)
- No prior professional repair experience necessary
Position Type: 1099 Independent Contractor
Key Responsibilities:
- Computer expertise required
- Repair, maintain, and service mobile devices
- Disassemble, fix, and reassemble units
- Provide exceptional customer service
- Manage appointments and work schedules
- Ensure a memorable customer experience
- Safely arrive at client locations within appointment windows
Minimum Requirements:
- High school diploma or equivalent
- Personal/professional experience with smartphone, iPad, computer or laptop screen replacement
- Strong troubleshooting and mechanical abilities
- Current driver's license, clean driving record, and reliable vehicle
- Background check and drug test required
- Authorization to work in the US
- Excellent interpersonal and customer service skill
Recruitment Process:
- Initial interview
- Final interview with Senior Job Counselor
- Survey
- Criminal history check and drug test
- Workshop/Orientation conducted by the Operations team
- Contract Start
United Smart Tech is an equal-opportunity employer, providing equitable employment opportunities to all candidates, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Job Type: Contract
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law and regulations?
- Will you be okay with a field job?
- Have you replaced a phone screen before? Which kind?
- This role requires using your own vehicle (not older than 10 years) for business purposes. Are you comfortable with this requirement?
- Have you ever personally or professionally replaced a phone screen before? Which kind?
License/Certification:
- Driver's License (Required)
Work Location: On the road
