What are the responsibilities and job description for the Senior Salesforce Technical Architect position at United Software Group Inc. - US West?
Title : Senior Salesforce Technical Architect
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Location : Chino, CA (Onsite)
Duration : Long term
Brief Summary of Role :
As a Salesforce Technical Architect, you will successfully design and manage the delivery of complex Salesforce solutions for our customers. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You should have proven experience integrating systems via APIs as well as a strong development background.
Roles and Responsibilities :
- Expert in designing quality, scalable, and performant solutions on the Salesforce platform and ecosystem.
- Health checks / Org Assessment of the platform and provide recommendations on design and best practices.
- Lead, manage, and hold accountable direct reports and project team members.
- Drive requirements gathering sessions with the client’s technical team and discuss functional requirements with the internal and client teams.
- Evaluate multiple feasible options for a solution and present to the client, guiding them toward the most optimal solution.
- Responsible for the overall technical architecture and corresponding deliverables through a project’s lifecycle.
- Collaborate with the team to understand project requirements and translate those requirements into clear and comprehensive user stories.
- Develop proposed solutions to clients and prospects by articulating approach and strategy as it directly relates to meeting project and business objectives.
- Create technical design documentation including context diagrams, sequence diagrams, process flow diagrams, etc.
- Demonstrate a high level of competency in Apex, Java development, SFDX, and DevOps practices, providing expertise and mentorship to developers.
- Exceed customer expectations by providing high-quality solutions and service, to create a mutually beneficial outcome.
- Assist with pre-sales support and existing-customer sales opportunities to help define optimal technical solutions, ensure accurate estimates and appropriate resource loading for project needs.
- Understand the intended audiences for the solution, purpose of engaging these audiences, and validate against objectives and success metrics.
- Lead the implementation of technical solutions according to the highest standards and influence other team members to meet those standards, participating hands-on where necessary.
- Perform POCs to prove out the business requirements.
- Salesforce Automotive Cloud experience / knowledge and prior experience in Classic to Lightning are key differentiators for this position.
- Salesforce Sales Cloud and Service Cloud project experience / knowledge along with Experience Cloud and expertise in designing LWC.
- Contribute to Wipro’s Salesforce Practice as required.
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