What are the responsibilities and job description for the Senior Site Reliability Engineer position at United Software Group Inc?
Job Title: Digital Site Reliability Engineer
Location: Memphis, Tennessee
Position Overview:
We are seeking a highly skilled and experienced Digital Site Reliability Engineer to join our team. The ideal candidate will have expertise in Kubernetes, GitLab, Dynatrace, GraphQL, Node.js, React, and a strong understanding of CI/CD pipelines. The role requires someone comfortable with ambiguity, keen to learn new things, and able to tackle challenges head-on with persistence.
Responsibilities:
- Collaborate with cross-functional teams to develop and maintain release architectures and monitor frameworks.
- Provide system design consulting and critical support to the development team before program launches.
- Identify and resolve performance and scaling issues, working with engineers to prevent bottlenecks and meet traffic demands.
- Mentor and guide team members, helping them grow in their roles.
- Identify and implement automation and monitoring tools to improve SRE processes.
- Take ownership of critical incidents, resolve them promptly, and prevent future occurrences.
Mandatory Requirements:
- 5 to 7 years of professional experience in technology or a related field.
- 2 years of experience with Kubernetes/EKS.
- 2 years of experience with CI/CD pipelines.
- 2 years of experience with sophisticated observability platforms (including RUM and APM).
Good to Have Requirements:
- Familiarity with JavaScript (Node.js).
- Experience with Dynatrace APM and RUM (Dynatrace Associate Certification is a plus).
- Intermediate to Advanced skills in BASH shell scripting, Python, and Docker.
- Intermediate skills with GitLab CI pipeline creation, troubleshooting, and configuration.
Preferred Qualifications:
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Experience working with Kubernetes/EKS and pod lifecycle management, including readiness and liveness checks.
- Expertise in building and supporting CI/CD pipelines and production releases.
- Familiarity with complex CDN cached website architecture.
