What are the responsibilities and job description for the Sr. Cognitive Engineer position at United Software Group Inc?
Job Title : Sr. Cognitive Engineer
Location : Dallas, TX
The Sr. Cognitive Engineer will design, develop, and optimize AI-driven conversational applications, combining machine learning, natural language understanding (NLU), and dialog scripting to enhance customer engagement. The role involves monitoring interactions, identifying performance gaps, and developing solutions to improve voice and messaging experiences.
Key Responsibilities
- Design and optimize AI-powered customer-facing applications.
- Train and test custom speech models and manage speech synthesis.
- Collaborate with product teams to meet business, cybersecurity, and compliance requirements.
- Develop performance reports to align with company goals.
- Conform to company policies and perform additional duties as needed.
Required Skills
Education & Experience
