Demo

Product Manager (RETAIL/KRONOS)

United Software Group
Marlborough, MA Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/4/2025

Job Requirements

This team support applications that compliment their main workforce management system (Kronos). Those applications are WorkJam, ThinkTime, and Reflexes.

This Product Manager will be supporting a scrum team that supports all of these applications but primarily WorkJam.

Looking for strong Product Manager with Retail industry experience that has experience knowing when and how to integrate multiple systems together.

Must Haves :

  • 5-10 years' (MAX) experience as a Product Manager
  • Agile experience
  • Retail industry experience
  • Experience with system / application integrations
  • Strong critical thinking and problem-solving skills
  • Ability and experience coaching a younger team on agile

Product Manager is responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet our customer needs over the product-market lifecycle. This role collaborates with a wide range of people to identify and define customer needs, understand the Solution Context, and develops the Program Vision, Roadmap, and Features required to meet these needs including assurance that business needs cascade down to the team level. A PM is responsible for the feature product backlog and serves as the ultimate product authority approving PI / TI and Iteration objectives.

General Description :

  • Owner of creating, managing & prioritizing product features, using a backlog, including experience in serving as the ultimate authority; agrees upon DoD & supports the flow of work at the Program layer
  • Generates business value work with the Portfolio layer including experience in working with the PO to assure that the work cascades down to the team level including driving and approving PI / TI Iteration / Sprint objectives
  • Key owner & driver of strategic themes & roadmap for the Product lifecycle including ability to guide the product through the lifecycle states including creating & management of rolling wave plans
  • Responsible for ensuring that Value Streams are creating feasible and sustainable products & solutions
  • Owns outlining & prioritizing enabler work including ensuring work is understood & execution coincides with business value work
  • If part of an ART, is an active participant & skilled in ART ceremonies and associated responsibilities
  • Key participant in supporting and reviewing system demos to ensure demonstrated delivered work aligns with targeted business value deliverables & scope
  • Ensures Program risks are identified and handled
  • Identifies, tracks & handles appropriate feature metrics including tracking feature progress & areas for improvement
  • Responsible in identifying customers and stakeholders including advanced skills with client / stakeholder management both internal & external. This includes representing their business value needs & validation of proposed solutions and creating a product vision
  • Works with Epic Owners to develop a Lean Business Case for Epics, or if an Epic Owner, will develop & handle the Lean Business Case
  • Provides oversight and management of the product financials including assurance to budgets and tracking
  • Owns development of customer centric ROI models & associated features that provide optimal ROI
  • Supports new and existing product processes including GS&P, Architecture, Legal, Compliance and Vendors
  • Responsible for handling vendor relationships including skills in ensuring targeted vendor deliverables meet our product needs including timely alignment
  • Drives product innovation
  • Knowledgeable and supportive regarding creation & execution of product SOWs
  • Participant & reviewer of RFPs
  • Conducts customer satisfaction surveys / analysis, validates customer response, provides fast feedback, prioritizes defect resolution & enhancements
  • Works effectively with all levels and roles including fully understanding R&Rs of the PO, team
  • Regards

    Jaya Kushwaha

    Associate Manager | Recruitment

    Email : jaya.k@usgrpinc.com

    Work Phone : 614-495-9222

    USG Inc.

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