What are the responsibilities and job description for the IT Coordinator/Project Management position at United Source One?
Company Overview
United Source One (US1) is an employee-owned company based in Belcamp, Maryland, recognized as an international leader in the export of prime beef and high-quality U.S. food products. With a commitment to excellence, we provide customized solutions across the supply chain, serving over 100 international customers with a diverse range of products.
Summary
Responsible for handling day-to-day IT functions including maintenance, hardware, software, user support, projects, and network administration tasks for a group of 30-40 workstations and laptops, some working remote. Also responsible for on-site project management assignments.
Responsibilities
- User Support:
o Responsible for handling all day-to-day employee hardware and software issues, including PCs, laptops, tablets, and printers onsite and offsite, primarily Windows-based.
o First point of contact for employees to troubleshoot issues.
o Software installation, updates and staff training, particularly new hires.
o Workstation and laptop deployments.
o Experience with Office 365 and other Windows-based software, mostly word processing, email and spreadsheet apps.
o Network printer troubleshooting and maintenance.
- Network Administration:
o Coordinate with third party monitoring company to ensure network is performing efficiently and securely.
o Coordinate with third party monitoring company to configure and troubleshoot routers, switches, and firewalls.
o Microsoft Windows Servers.
o VMWare.
- Hardware and Maintenance:
o Maintaining and repairing computer hardware, including desktops and laptops.
o Upgrading and replacing components as needed.
o Responsible for recycling of old units and accessories.
- IT Project Implementation and Coordination:
o Work with third party vendor to complete on-going projects.
- Manage and implement Inspire software that is used for our Imports division as well as our Custom Pack processes.
- Inspire Proprietary Software- working knowledge. Master the functioning of our imports and domestic services and sales
- Work with our Inspire developer on fixes and new features.
- Assist in the implementation of the Inspire software for inventory management.
o Work with in-house staff to champion and ensure successful completion of projects.
o Responsible for tracking all IT equipment throughout the company.
o Other duties as assigned.
- Software Management and Solutions:
o Responsible for learning and maintaining off-the-shelf and proprietary software.
o Employee orientation and limited training on software.
o Resolving software issues.
- Project Management:
o Estimate resources, budget, and time required to complete tasks.
o Act as the main point of contact for project stakeholders.
o Ensure that all project deliverables meet the required quality standards.
o Maintain detailed documentation of project scope, decisions, changes, and progress.
Qualifications
- Minimum of Associate's Degree in the Information Technology field.
- At least four years’ hands-on experience.
- Experience with Windows-based office software as well as some proprietary business software.
- Business-level written and verbal communication skills.
If you are ready to take on an IT and Project Management role that drives innovation in food export, we invite you to apply today and become part of our dedicated team at United Source One!
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $70,000 - $80,000
