What are the responsibilities and job description for the Guest Services Representative position at United States Air Force?
This position is Non-appropriated Fund (NAF) and will be assigned to the 673d Force Support Squadron Sustainment Services Flight - JBER Lodging on Joint Base Elmendorf-Richardson, AK.
Regular Part-Time employees have a regular and continuous work schedule of at least 20 hours to a maximum of 40 hours per week. You are eligible for Health and Life Insurance, Awards, Leave, Retirement, 401K, and more.
Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guest's checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensures front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12727424
- This position requires the incumbent to complete a background investigation with favorable results.
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
- The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
- This position is a drug testing position. This position requires the incumbent to complete a drug test with favorable results.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16 - $17
