What are the responsibilities and job description for the Guest Services Representative position at United States Air Force?
This position will be assigned to the JBER Lodging. This is a Regular Part-Time position.
Regular Part -Time employees have a regular and continuous work schedule of at least 20 to 34 hours a week. You are eligible for the following benefits and compensation: Health and Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Compensation, Shift Differential, Sunday Premium Pay, Holiday Pay.
Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily , daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information from guest and entered into guest folio. Prints backup reports from property management system. Ensures of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the found program. Ensures that customer service is the first priority. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12652239
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
- The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
- This position requires the incumbent to satisfactorily complete a pre employment drug test with negative results. The incumbent is subject to random testing for drug use.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 20 – 34 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16 - $17
