What are the responsibilities and job description for the Technical Writer position at United States Courts?
Overview of the Position The U.S. District Court Clerk’s Office is accepting applications for a full-time Technical Writer. The incumbent will join a remote team supporting work for the U.S. District Court and the Administrative Office of the U.S. Courts in support of work throughout the Judiciary. The Technical Writer will be responsible for creating, editing, reviewing, and maintaining a wide range of technical documentation, including but not limited to Application Requirements, Design Documents, Data Flow Diagrams, System Security Plan (SSP), Continuous Monitoring Strategy, Incident Response Plan, Continuity of Operations (COOP), Operations Guides, and User guides. In addition, the incumbent will provide analytical support during the design of new products or enhancements to existing products. The incumbent is responsible for researching, preparing, and publishing written materials that interpret and explain complex policies, programs, and functions in a manner which is clear and easy to comprehend and implement.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Develop a wide range of technical guidance for both internal and public useApply a high degree of writing skills, editorial judgment, and initiative, to independently analyze, plan and complete assignmentsServe as a Technical Writer / Editor responsible for composing, editing, reviewing, and publishing design, planning, engineering, security and procurement related documentsServe as a Writer / Editor responsible for composing, editing, and reviewing public announcements and newsletters, coordinating with other organizational groups for inputDevelop templates and protocols for technical documents, announcements, and newsletters to achieve consistency and avoid unnecessary and repetitive effortEstablish and maintain excellent relationships and dialogue with management and technical staff to facilitate participation in the planning and development of organizational communications policies and strategiesCreate and manage a shared document repository for projects, services, and other initiativesAssist in the creation of design mock-ups or wireframes for use as visual aids to depict the layout / flow of business requirementsDevelop, write, edit, and revise technical documentation supporting various custom designed and / or purchased applications, including systems developed locally or nationally.Ensure documents are of the highest quality in terms of purpose, content, format, effectiveness, and necessityDevelop, write, and revise policies, processes, procedures, guides, manuals, forms, and other documents in support of administrative, operational, and judicial areas of the court, and for use by judges, court staff, the bar, and the publicWork closely with subject matter experts, locally or nationally, to document processes, create end user documentation, web content (Intranet and Internet), technical manuals, training manuals, and presentation content. Ensure all applicable documents, guides, manuals, and forms are posted to the appropriate websites and are kept up to date.Write and present information clearly and persuasively, applying Plain Language guidelines as appropriate for non-technical audiences. Guide senior management and other professionals on communicating sensitive or technical information.Develop and document various reports extracted from applications and systems. Maintain and catalog all documentation and reference materials.Identify and recommend training materials, documents, or documentation to be developed or updatedReview new releases of software programs, documenting any issues for follow-up by the programming staff, and for updating procedural documentationAs part of the application team, assist with developing and presenting training materials during application implementation or upgradeMake recommendations to enhance court websites to ensure ease of use for judges, court staff, the bar, and the publicPerform other duties as assignedQualifications
Minimum Qualifications : A minimum of two years of specialized experience writing, reviewing, and updating manuals, guides, and process documentationBroad knowledge of the purpose and content of documents required and used within the court unitsAbility to quickly grasp complex technical concepts and make them easily understandable in text and picturesExceptional ability to communicate (orally and in writing) to individuals and groupsOutstanding organization and multi-tasking skillsProficiency in Microsoft Office, especially Word, Excel, and PublisherStrong working knowledge of Adobe Acrobat to create detailed PDFs and formsDependable and able to work independently and as part of a team. Strong work ethic and interest in working in the public sectorPreferred Qualifications : Completion of a bachelor’s degree in communications, Computer Science, English, Legal Studies, Journalism, or InformaticsProven working experience composing, editing, and reviewing complex technical documentationExperience working on acquisition guidesStrong working knowledge of Microsoft Visio to create diagrams and flowchartsBasic familiarity with the Software Development Life Cycle and software security practicesExperience building software mockups or wireframesEmployee Benefits A generous benefits package is available and includes the following : 11 paid federal holidaysPaid annual and sick leaveRetirement benefits under the Federal Employees Retirement System (FERS)Health benefits under the Federal Employees’ Health Benefits Program (FEHB)Dental and Vision insurance options under the Federal Employees Vision and Dental Insurance Program (FEDVIP)Flexible Benefits ProgramLife insurance benefits under the Federal Employees Group Life Insurance Program (FEGLI)Transit subsidy programThe federal Judiciary is an Equal Employment Opportunity employer.
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