What are the responsibilities and job description for the Exchange Office Associate position at United States - Idaho - Mountain Home AFB?
Performs administrative duties in support of an Exchange facility.
- Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer.
- Greets and directs visitors to the appropriate area or person, receives and routes incoming calls, and provides routing or general information to the public.
- Performs various routine and defined administrative tasks. May assist with general office tasks such as copying, receiving, sorting, and routing incoming mail and supplies.
- Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
- Uses a PC for routine data entry and information retrieval using appropriate systems, software, and hardware.
- Performs other duties as assigned
