Senior Manager, Own Retail

Job Description

Job Description

Description : U.S. Soccer Overview

The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.

We understand the importance and the power of teamwork, on and off the pitch. That’s why we work closely with our Federation partners and members, to inspire, support and guide every level of the game : from the grassroots, to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of US.

U.S. Soccer is in a period of significant growth, with ambitions plans for US soccer in the near and far future. We are therefore, looking for dynamic servant-leaders to join us on this journey : in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility and an empathic management style that builds bold teams and delivers globally significant results.

Position Description

U.S. Soccer is seeking a Sr. Manager, Own-Retail to join our industry-leading team to help drive the growth of soccer in the United States and be a leader within U.S. Soccer’s growing commercial team. The primary responsibility for this role will be to oversee the agency partnership (currently Legends) responsible for managing U.S. Soccer’s digital and event retail. Additionally, the retail experience is a critical touch point in terms of fan engagement and brand positioning and as such all key initiatives and decisions will be developed and coordinated in conjunction with applicable internal stakeholders and resources.

Primary Responsibilities

Responsibilities include, but are not limited to :

Planning :

• Execute and refine the long-term strategy for U.S. Soccer’s overall Own-Retail businesses including revenue goals, customer acquisition practices, product roadmap, and brand extensions.
• Research and implement best practices for omni-channel experience and tactics.
• Oversee the creation and execution of annual promotional plans including seasonal event and marketing calendars.
• Coordinate with Legends to create and implement match day plans for maximizing merchandise sales on site including pre-event communication with fans, on-site branding and signage, customer service, creative transactional processes, and other techniques for enhancing the customer experience and driving revenue.
• Proactively communicate with internal cross-functional team in Events, Marketing, Fan Engagement and Partnership departments to develop and implement enterprise-wide programming.

Management and Execution :

Measurement :

Requirements :

Minimum Qualifications

Desired Qualifications

U.S Soccer is an equal opportunity employer that is committed to diversity, equity and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization.

We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.