What are the responsibilities and job description for the Senior Manager, UX Design & Research Job at United States Tennis Association (US position at United States Tennis Association (USTA)?
Senior Manager, UX Design & Research
2024-4400
of Openings
Category
Technology
Company : Name
US-NY-Purchase
Who We Are
We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport's growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.
Why Work for the USTA?
We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don't know tennis? Don't worry, you can still find yourself in the game!
The Role
The Sr. Manager UX Design & Research is a strategic and hands-on leader responsible for shaping and elevating the user experience across our product portfolio. They will guide a team of designers and ensure that the UX strategy is effectively implemented. This role blends deep expertise in UX design with strong team leadership, project management, and cross-functional collaboration to ensure exceptional user-centered design outcomes..
UX Vision and Strategy : Develop and refine a comprehensive UX vision and strategy aligning with business goals and user needs.
- Design Execution : Leads the design of complex user flows and journey maps, wireframes, prototypes, high-fidelity mockups, and conducts usability testing to ensure a seamless and intuitive user experience.
- Team Leadership : Manage, mentor, and inspire a team of UX designers, researchers, and potential content strategists.
- Project Oversight : Lead complex UX projects from inception to launch, ensuring adherence to timelines, budgets, and quality standards.
- Research & Insights : Drive user research initiatives to uncover insights about product design
- Cross-functional Collaboration : Partner with product managers, engineers, marketing, and other stakeholders to ensure UX considerations are integrated throughout the product development lifecycle.
- Design Advocacy : Champion user-centered design principles within the organization
- Evaluation & Iteration : Establish metrics to measure the success of UX initiatives and iterate on designs based on data-driven feedback.
- Thought Leadership : Stay abreast of industry trends and emerging technologies, share knowledge with the team, and implement best practices.
- Mentorship & Guidance : Share expertise and guide other UX designers and researchers, elevating the organization's overall UX skill set.
- Evangelize UX : Advocate for user-centered design principles and champion the importance of UX in driving product success.
- Prioritization : Identifying and focusing on the most critical tasks and projects
- Goal Setting : Setting clear, achievable goals and developing action plans to reach
- Data Analytics : Work with the Data Analytics team to capture critical data
Who You Are
What We Offer
The expected range for the base salary for this position is $120,000- 140,000. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.
Come One, Come All
We strongly encourage you to apply if you're interested; we'd love to learn how you can "serve" our team with your unique experience!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
Salary : $120,000 - $140,000
