What are the responsibilities and job description for the Assistant Store Director position at United Supermarkets?
The Assistant Store Director is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for supervising the efficient, effective, safe, legal and profitable operation of the entire store in the absence of the Store Director. He/She coordinates human relations for the total store and ensures execution of all policies and procedures on a timely basis.
Key Responsibilities:
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Responsible for maintaining good atmosphere, spirit, and morale throughout the store
Responsible for channeling communication to all departments and from departments to Director
Responsible for identifying areas of opportunity throughout the entire store
Assists with implementation of new programs and directives throughout the store in a timely manner
Assists in the forecasting and implementation of programs to achieve volume and labor goals with all departments and evaluating the results of sales and labor performance throughout the store
Jointly coordinates with Store Director (and Talent Relations Manager, where applicable) fair team member wages and promotions
Prepares work schedules, assigns individuals, and delegates authority to appropriate personnel.
Acts as Safety Coordinator and trainer of proper claims procedures and policies for the entire store, in stores where Talent Relations Manager is not present
Evaluates overages or deficiencies in weekly sales and labor performance and identifies plans to overcome challenges
Jointly manages donation budget with the Store Director
Develops community relations and builds goodwill for the store and company
Coordinates personnel reprimands with Department Managers, in stores where Talent Relations Manager is not present
Responsible for safeguarding, controlling and monitoring all store assets, ensuring policies and procedures are implemented for control of assets
Performs other duties as requested or required by upper management
Key Requirements:
Must be 18 years of age or older
High School Diploma or equivalent
Minimum of one year experience in store management or equivalent
The Assistant Store Director is required to work a minimum of 48 hours per week. This will involve multiple opening, closing and day shifts depending on the store needs
Ability to work and communicate with all levels of management and subordinates in a professional manner
Must possess leadership skills, maturity, technical skills, and proven operations track record
Must be able to lift up to 50 lbs, push and pull up to 100 lbs, and stand for long periods of time (up to 6 hours)
Perform all other physical aspects of the job to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
Knowledge of company policies
Ability to forecast sales volume and product needs for ordering and scheduling
Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email).
Ability to work at fast-paced, but efficient and controlled manner
Must maintain Certified Food Safety Manager certification
Bilingual English/Spanish a plus
Ability to receive phone calls at home
Must be flexible to work various hours/shifts, including weekends and holidays
Must attend meetings, including out-of-town, requiring overnight stays
Must be able to transfer to another store within the area
Ability to function as a team member and get along with others
