What are the responsibilities and job description for the Financial Counselor FT position at United Surgical Partners International Inc (USPI)?
TOPS Surgical Specialty Hospita
General Summary :
Primarily responsible for supporting end users in various USPI financial systems, including Oracle E-Business Suite, Great Plains Dynamics, and Aqualogic BPM.
Primary duties and responsibilities :
The Financial Systems Support Analyst is the primary escalation point for end user support requests escalated to the IT Financial Systems team.
- Resolve issues related to Oracle, Great Plains, RAMI Fixed Assets and Aqualogic BPM
- Install client software and resolve installation issues on customer computers
- After cross-training, provide backup support to additional applications supported by the Financial Systems team
- For issues with other systems, ensure required background information is collected, and escalate to the Financial Systems team member responsible for the system.
- Work hours are generally 8 : 30 to 5 : 30, extended hours required to resolve time sensitive issues
- After hours call is required, although call volume for after hours support is very low
Required Skills
Qualifications :
1 year experience using or supporting Oracle E-Business Suite (Payables, General Ledger) preferred
1 year experience using or supporting Aqualogic BPM preferred
Excellent written and verbal communications skills required
Experience with SQL
Past experience in an IT Support role is helpful
College degree is a plus but is not required.
Required Experience
Qualifications :
1 year experience using or supporting Oracle E-Business Suite (Payables, General Ledger) preferred
1 year experience using or supporting Aqualogic BPM preferred
Excellent written and verbal communications skills required
Experience with SQL
Past experience in an IT Support role is helpful
College degree is a plus but is not required.
