What are the responsibilities and job description for the Receptionist Part Time position at United Surgical Partners International, Inc?
USPI’s Norman Endoscopy Center is looking for a talented Part Time Receptionist to join the team! Our mission at Norman Endoscopy Center is to provide high quality gastrointestinal services to each and every patient in a safe, convenient, congenial environment. We are committed to promoting gastrointestinal health and wellness through the delivery of excellent clinical care.
No weekends, Nights or Holidays!
POSITION SUMMARY:
EDUCATIONAL REQUIREMENTS:
EXPERIENCE REQUIREMENTS:
No weekends, Nights or Holidays!
POSITION SUMMARY:
- Is responsible for the day-to-day patient flow through the check-in process to facilitate efficient functioning of the center.
- Unlocks the doors and makes coffee for the lobby. Ensures the lobby is ready for patients and visitors.
- Greets patients and family with friendly demeanor. Acts as a resource for patients and visitors.
- Acts as a resource to staff regarding office issues (scheduling questions) and patients/visitor concerns.
- Answers telephone with a “friendly” voice, assists caller as needed or directs them to the person who can help them. Primary person to answer NEC phone calls.
- Obtains photo identification and insurance cards from patients, as well as collect pre-pay amounts. Creates Promissory Notes when needed.
- Inputs patient’s personal and insurance information into the electronic health system, including PHI Authorization, POA information, and Advanced Directives.
- As needed, quietly assists the patient in completing necessary paperwork upon check-in, in compliance with HIPAA policy.
- Sets up new charts daily for the next day’s patients including stickering charts and filling out physician survey card information.
- Assists physicians and nurses with retrieval of any chart needed during the day.
- Communicates ordering needs for charts to the Business Office Manager.
- Distributes mail and provides payments to Business Office Manager for posting.
- Makes appointment reminders calls to patients for the next business day.
- Enters anesthesia charges on face sheets to be sent to Sooner Anesthesia for billing
- Maintains cancellation log and scans cancellation charts.
- Other duties as assigned.
EDUCATIONAL REQUIREMENTS:
- High School graduate or equivalent
- Certification in Medical Record Management and Medical Terminology preferred but not necessary.
EXPERIENCE REQUIREMENTS:
- Ability to deal efficiently and effectively with a wide variety of individuals.
- Ability to communicate effectively and document information accurately.
- Knowledge of basic medical terminology.
- Basic computer knowledge.
- Strong organizational skills.
- Ability to multitask while displaying a courteous and respectful manner to patients, family members, staff and physicians.
- Knowledge of efficient filing systems
- Ability to maintain a strong sense of professionalism.
- Complies with HIPAA Policy and Procedure
- Performs other appropriate duties as assigned.
