What are the responsibilities and job description for the Business Office Float PT position at United Surgical Partners?
Job Summary : Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties includes front desk coverage, scheduling, insurance verification, financial counseling, patient calls and chart building. Successful candidate will possess outstanding multi-tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful / positive customer service encounters or programs.
Duties and Responsibilities :
- Verifies insurance prior to patient’s arrival, to include Add On's and Direct Admits
- Obtains pre-certification from insurance companies for procedures that require pre-certification.
- Requests office notes from referring physician if needed for Authorization.
- Calculating and Informing patients of amount due
- Communicating with the Dr. office’s
- Ensures all required forms are placed in designated areas of the patient’s chart
- Daily preparation of charts for next day’s surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
- Preparation of medical consents for each chart prepared
- Labeling necessary documents and adding physician orders
- Out-bound collection calls to patients regarding their medical invoice / bill answering questions and setting up payment / payment plans.
- Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
- Other duties as assigned
- High school diploma or equivalent.
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Must be able to multi-task.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
- High school diploma or equivalent.
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Must be able to multi-task.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website
Required Skills
LI-CT1
Required Experience
Qualifications :
LI-CT1
