Oncology Navigator

Description

Are you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community.

At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.

• We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff!
• We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
• We offer competitive salaries and a great work/life balance: enjoy your weekends!
• UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!

United Urology Group is regarded as the leading urology network in the country. Our Urology Group Affiliates consist of Chesapeake Urology, Arizona Urology- Phoenix & Scottsdale, Arizona Urology – Tucson, Colorado Urology & Tennessee Urology.

Position Summary:

The Oncology Navigator is responsible for the navigation and optimization of the experience of Prostate Cancer patients as they move through the continuum of cancer care from screening and detection to diagnosis, treatment, and survivorship.  The Oncology Navigator is to assist the physician and staff in ensuring the delivery of superior patient experience.

Primary Duties & Responsibilities:

• Act as a single point of contact for prostate cancer patients, their families, and the Urologist.
• Assess clinical, emotional, spiritual, psychosocial, financial, and other patient needs and communicate any concerns to the Urologist.
• Assist the patient and office staff in scheduling tests, procedures, appointments, and treatments.
• Help develop an appropriate treatment plan in consultation with the Urologist that is understandable and feasible to the patient.
• Educate/reinforce education with patients and families on disease, treatments, side effects, adverse reactions, and reportable signs/symptoms based on a multidisciplinary care plan.
• Assist patients in overcoming barriers to care (transportation, financial counseling).
• Make sure to coordinate care between patients and the Urologist, Radiation Oncologist, and all other care providers- both inside and outside the organization.
• Refer patients to supportive care services such as dieticians, social workers, and financial counselors.
• After consultation with the Urologist, help eligible patients access appropriate clinical trials.
• After consultation with the Urologist, educate patients about appropriate new technologies.
• Direct patients and families to available community resources and supportive services.
• Coordinate discharge planning with the urologist and office staff.
• Participate in multidisciplinary consultations/conferences.
• Document recommendations made through consultations/conferences.
• Participate in prostate cancer disease planning and help ensure compliance.
• Assist in the development of patient education materials, clinical pathways, and quality studies.
• Work with the Urologist, Radiation Oncologist, and office staff to ensure timely appointments, results reporting, and communication of patient care and follow-up.
• Promote community education and increase prevention awareness and early detection screening programs.
• Monitor and report on outcomes measures to Comprehensive Prostate Cancer Program Director, Prostate Cancer Patient Navigator, and Program Administrator.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

Qualifications:

• High school diploma required, Bachelor’s degree is a healthcare-related field preferred.
• Completion of a Medical Assistant program or one year of Medical Assistant experience in a medical clinic is required. Urology experience is a plus. (ALL REGIONS EXCEPT ARIZONA).
• Graduated from an accredited Medical Assistant program required and will be verified prior to employment; Medical Assistant Certification preferred. (ARIZONA ONLY).
• Clinical experience working in a medical or healthcare setting is required.
• Extensive knowledge of healthcare.
• Urology experience preferred but not essential.

Knowledge, Competencies & Skills:

• Excellent customer service skills.
• Attention to detail and willingness to listen and learn.
• Proficient knowledge of medical terminology.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• Comfortable working in a fast-paced environment.
• Very comfortable asking probing questions to patients.
• Must demonstrate a caring, supportive, compassionate, and patient attitude.
• Maintain HIPAA compliance.
• Multitasking and proactive problem-solving.
• Ability to communicate in a culturally diverse environment.

Direct Reports:

• N/A.

Travel:

• Required to travel to other sites as necessary within the market.

Physical Requirements for the Job:

• Regularly required to sit and stand for extended periods.
• Involves standing, sitting, walking, bending, stooping, and twisting.
• Requires full range of body motion, including manual and finger dexterity and eye-hand coordination.

Equal Opportunity Employer: United Urology Group and its affiliate practices are an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws. Applications for this position are accepted on an ongoing basis until the role is filled. There is no specific application deadline.