What are the responsibilities and job description for the Client Services Navigator (Coordinator)-Hybrid position at United Way Miami?
Job Description
Job Description
Description :
Salary Range : $42,630-$45,675 annually
Hybrid Schedule : 2 days from home and 3 days on-site
Benefits (The Good Stuff)
- Exempt (Salary) : 3 WKS Vacation Paid
- 12 Paid Holidays
- 12 PTO Paid Days
- Competitive Health Benefits Package
- Wellness Program Reimbursements up to $50 / month
- Short Term Disability at NO COST
- Life Insurance & AD&D 2X Annual Salary at NO COST
- Employee Assistance Program
- Retirement Plan UP TO 6% Employer Funding
- Professional Development Opportunities
- Discounted On-Site Early Childhood Care
- Tuition Assistance for Early Education Degree
- Free Monthly Transit Card
- Vacation amounts may vary based on roles, schedules, and years of service
Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!
United Way Miami, Inc. is hiring a Client Services Navigator to join our team. As Client Services Navigator you will act as a primary point of contact for clients, helping them access and navigate a range of services tailored to their circumstances. This role involves building relationships, assessing client needs, and coordinating resources to ensure clients receive the support they require in a timely and effective manner.
UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.
Principal Duties and Responsibilities :
The following outlines the primary duties and responsibilities of the role. The role is not limited to these functions and may change based on programmatic and organizational needs :
Client Engagement and Support
Client Education and Empowerment
Program Administrative Support
Outreach and Community Engagement
Monitoring and Evaluation
Requirements :
Education Requirements : Associate degree preferred or equivalent experience. Opportunities for training and professional development will be available.
Experience Requirements : One to three years of work experience in an office environment.
Technology Requirements : Advanced Outlook, Advanced Microsoft Office suite.
Other Essential Knowledge / Skills : Must be detail-oriented and able to multi-task in a fast-paced environment. Strong customer service skills are required. Ability to function in a team environment. Proficiency in written and spoken English is necessary; Spanish-speaking ability is required.
Career growth : We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.
Salary : $42,630 - $45,675
